Travel Support

PT Destination Asia; Denpasar; Presencial; IDR 80.000.000 - 120.000.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Parking & office canteen

Yearly Annual Leave

THR (Religion Allowance)

Pension Fund

Yearly bonuses

Annual Outing & staff activities

Work Security Insurance (BPJS Ketenag

Descripción de la vacante

PT Destination Asia in Bali is seeking an administrative and operations support specialist to aid Travel Curators and Bespoke Travel Curators. You will assist with quotations, loading bookings, and ensuring accurate reservations across standard and bespoke itineraries.

Ideal candidates hold a Bachelor's or Diploma in tourism or related fields, have strong English, and proficiency in Microsoft Office and Travel Studio.

Formación

• Bachelor’s degree or Diploma in tourism, hospitality, business, or languages.
• Good command of written and spoken English.
• Strong organizational and administrative skills.

Responsabilidades

• Prepare quotations, load bookings, and manage operations for Travel Curators and Bespoke Travel Curators.
• Coordinate communication between curators, suppliers, and internal departments.
• Input bookings into the reservations system (Travel Studio) and perform data entry.
• Perform final itinerary checks and confirm reservations with suppliers.
• Monitor booking payments with accounting and ensure supplier payments are processed.
• Reconfirm services and communicate special requests to Operations.
• Update in-house systems with changes and notes.
• Model client service excellence and attention to detail.
• Take initiative to resolve issues and improve processes.

Conocimientos

Strong organizational skills

English proficiency

Ability to work under pressure

Teamwork and communication

Detail-oriented

Service-minded

Educación

Bachelor's degree or Diploma in tourism, hospitality, business, or languages

Herramientas

Travel Studio

Microsoft Office

Descripción del empleo

To provide administrative and operational support to the Travel Curator and Bespoke Travel Curator teams, ensuring smooth execution of reservations, supplier coordination, and system accuracy for both standard and bespoke travel arrangements.

Key responsibilities

• Assist Travel Curators and Bespoke Travel Curators in preparing quotations, loading bookings, and managing operations
• Facilitate communication between curators, suppliers, and internal departments
• Support the Travel Studio Data Entry to input the booking into reservations system
• Conduct Final Check on itinerary, the system, share point and all the reservation confirmations into supplier
• Support monitoring payment of the booking from the agent with accounting department
• Ensure the supplier payment has conducted by accounting department to all booking
• Reconfirm services and ensure all special requests are communicated to the Operations Team
• Update systems with in-house changes and special notes is recoded in the system
• Act as a role model in client service excellence and attention to detail
• Take initiative in resolving issues and improving processes to enhance team performance

About you

• Bachelor's degree or Diploma in tourism, hospitality, business, or languages
• Good command of written and spoken English
• Basic knowledge of Indonesian tourism products
• Internship in tourism or minimum 1 year of experience in the travel industry
• Strong organizational and administrative skills
• Proficiency in Microsoft Office and travel software (e.g., Travel Studio)
• Ability to work under pressure and prioritize tasks
• Service-minded and detail-oriented
• Enjoys teamwork and communication

About us

At Destination Asia, we believe that diversity enriches our workplace and enhances our ability to deliver exceptional services to our travellers. We are committed to fostering an inclusive environment where individuals from all backgrounds, abilities, and perspectives are valued and empowered to succeed. We actively encourage candidates of all abilities, experiences, and identities to apply for our roles.

Destination Asia is a comprehensive destination management company (DMC) specializing in East and Southern Asia based operations. As pioneers in the industry, we continually set the standard for experiential travel and personalized service, helping our clients gain exponential growth within their market and positively develop their business. We provide cutting-edge destination management services for incentive houses, corporate meeting planners, convention/exhibition and conference organizers, tour wholesalers and operators, and cruise lines.

Destination Asia is a comprehensive destination management company (DMC) specializing in East and Southern Asia based operations. As pioneers in the industry, we continually set the standard for experiential travel and personalized service, helping our clients gain exponential growth within their market and positively develop their business. We provide cutting-edge destination management services for incentive houses, corporate meeting planners, convention/exhibition and conference organizers, tour wholesalers and operators, and cruise lines.

Perks and benefits Health Insurance (BPJS Kesehatan) Work Security Insurance (BPJS Ketenagakerjaan) Parking & office canteen Yearly Annual Leave THR (Religion Allowance) Pension Fund Yearly bonuses Annual Outing & staff activities