Travel Product Development Specialist

EXO Travel; Indonesia; On-site; IDR 90,000,000 - 180,000,000; Full time

Job summary

EXO Travel in Bali seeks a Product Development Officer to support product development and distribution. You will identify product needs, gaps, and opportunities across Indonesia, with emphasis on Bali, and assist Product Manager in aligning offerings with brand image.

You will create training materials, update fact sheets, and coordinate pricing updates with TP and Database teams, while collaborating with Sales and head office to ensure consistent content and communications.

Qualifications

• Bachelor’s Degree in Hospitality, Tourism, Business or related field.
• 2 years’ experience in tourism product, sales and/or marketing or similar role.
• Excellent command of both written and spoken English.
• Team player with a positive and dynamic personality.

Responsibilities

• Create and maintain training presentations and deliver product trainings.
• Create and update fact sheets and information files.
• Produce annual Optional Tour Booklet.
• Work with TP and Database Team on pricing and updates of EXO experiences.
• Research product development in Bali and other Indonesian destinations.
• Communicate and produce content for Agents and sales offices.
• Create ENL/Explorer/ProGuide content.
• Serve as key contact to Bangkok Head Office.
• Disseminate weekly product update reports to Management and departments.
• Disseminate biweekly/monthly external product updates to agents and offices.
• Prepare weekly progress reports for Product Manager.
• Maintain clear communication about product development and findings.

Skills

Product knowledge

Travel industry knowledge

Work under pressure

Interpersonal skills

Decision making

Teamwork

Computer literacy

Education

Bachelor’s Degree in Hospitality

Tools

MS Office

G-Suite

Project management tools

Design platforms

CRM

Job description

EXO Travel in Bali seeks a Product Development Officer to support product development and distribution. You will identify product needs, gaps, and opportunities across Indonesia, with emphasis on Bali, and assist Product Manager in aligning offerings with brand image.

You will create training materials, update fact sheets, and coordinate pricing updates with TP and Database teams, while collaborating with Sales and head office to ensure consistent content and communications.