Sales & Operation Executive

Hobi Holidays Tour; Jakarta Timur; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

Hobi Holidays by PT Semesta Hobi Wisata is seeking a dynamic sales and partnerships professional to grow both B2B and B2C business between Indonesia and international travelers. The role covers inquiries, tailored quotations, and coordinating with overseas partners to secure bookings.

You will manage the CRM, handle reservations, reconcile payments, and maintain strong relationships with partners. Fluency in English is required, with a third language a plus, and availability to be on call during

Qualifications

• 2–4 years in sales, reservations, or operations at a tour & travel company, including at least 1 year in sales.
• Inbound or open trip experience is preferred.
• Proven track record of meeting sales and partnership targets.
• Fluent English, both spoken and written. A third language is a plus.

Responsibilities

• Convert inquiries from international travelers and overseas partners into confirmed bookings.
• Prepare tailored quotations and itineraries for private, small group, and open trip guests.
• Secure new partnerships with overseas travel agents, DMCs, and other B2B partners, and meet monthly partnership targets.
• Maintain relationships with existing partners and meet monthly sales targets.
• Manage the CRM and sales pipeline, and follow up on every lead.
• Handle reservations and coordinate departures with suppliers, guides, and internal teams.
• Reconcile payments, invoices, and booking documents.
• Collect and follow up on guest feedback.

Skills

Persuasive communicator

Detail oriented

Proactive problem solving

Education

2–4 years in sales, reservations, or operations at a tour & travel company, including at least 1 year in sales

Tools

CRM tools

Spreadsheets

Job description

About Voyago Voyago is part of SHW Journey Group, with the tagline "Indonesia, Beyond the Obvious." We craft meaningful journeys that show international travelers the side of Indonesia most visitors never see.

About the Role Grow Voyago's B2B and B2C business, build new partnerships, and make sure every journey runs smoothly, from the first inquiry to the final farewell. Reports directly to the CEO.

Responsibilities:

Convert inquiries from international travelers and overseas partners into confirmed bookings.

Prepare tailored quotations and itineraries for private, small group, and open trip guests.

Secure new partnerships with overseas travel agents, DMCs, and other B2B partners, and meet monthly partnership targets.

Maintain relationships with existing partners and meet monthly sales targets.

Manage the CRM and sales pipeline, and follow up on every lead.

Handle reservations and coordinate departures with suppliers, guides, and internal teams.

Reconcile payments, invoices, and booking documents.

Collect and follow up on guest feedback.

Qualifications:

2–4 years in sales, reservations, or operations at a tour & travel company, including at least 1 year in sales. Inbound or open trip experience is preferred.

Proven track record of meeting sales and partnership targets.

Fluent English, both spoken and written. A third language is a plus.

Comfortable with spreadsheets and CRM tools.

Persuasive communicator who is detail-oriented and proactive in solving problems.

Willing to be on call during tours when needed.

A network of overseas agents or B2B partners is a plus.

Hobi Holidays by PT Semesta Hobi Wisata is a company engaged in travel services both domestically and internationally. Established in 2017, we have served more than 15,000 customers and visited five continents worldwide. Hobi Holidays offers quality trip facilities and is accompanied by professional tour leaders. Hobi Holidays has also won several awards, including the Best Performance of Private Group (Indo Travel Group) in 2025.

Hobi Holidays by PT Semesta Hobi Wisata is a company engaged in travel services both domestically and internationally. Established in 2017, we have served more than 15,000 customers and visited five continents worldwide. Hobi Holidays offers quality trip facilities and is accompanied by professional tour leaders. Hobi Holidays has also won several awards, including the Best Performance of Private Group (Indo Travel Group) in 2025.