Tiktok GO Live Streaming Operations Lead

Realway Indonesia; Jakarta Barat; On-site; IDR 89,280,000 - 178,560,000; Full time

Job summary

Realway Indonesia is seeking a dedicated Live Commerce Operations Specialist in Jakarta Barat to manage daily live sessions, ensure seamless execution, and uphold SOPs. You will analyze live performance metrics and train hosts while coordinating schedules to maximize impact.

This role demands a proactive, detail-oriented approach in a fast-paced environment. The position focuses on optimizing GMV, clicks, conversions, and inventory management within a dynamic live commerce team.

Qualifications

• Minimum 2 years in live streaming operations, MCN ops, or live commerce.
• Experience in managing creators/hosts and schedule coordination.
• Solid understanding of GMV, conversion rate, AOV, commission, and inventory.
• Strong problem-solving skills and ability to work in a fast-paced environment.

Responsibilities

• Create and manage daily/weekly live schedules and handle backup hosts.
• Monitor performance data and select high-potential products for data-driven recommendations.
• Ensure hosts go live on time, follow SOPs, deliver strong CTAs, and resolve issues.
• Take accountability for per-session GMV, session volume, and host output through guidance and training.

Skills

Live streaming operations

MCN operations

E-commerce metrics

Problem solving

Job description

1. 1. Schedule & Operations Management: Create and manage daily/weekly live schedules, handle backup hosts, and ensure smooth day-to-day execution.
2. 2. Performance Analysis & Product Selection: Monitor live performance data (GMV, clicks, conversions), select high-potential products, and provide data-driven recommendations to optimize sales.
3. 3. Live Execution & Quality Control: Ensure creators go live on time, follow SOPs and briefs, deliver strong calls-to-action, and resolve any operational issues during sessions.
4. 4. Team & Host Productivity: Take accountability for per-session GMV, session volume, and host output through active guidance and training.

1. 1. Minimum 2 years of experience in live streaming operations, MCN operations, or live commerce (TikTok experience is strongly preferred).
2. 2. Proven hands-on experience in managing creators/hosts, schedule coordination, and host training.
3. 3. Solid understanding of e-commerce metrics (GMV, conversion rate, AOV, commission, and inventory).
4. 4. Strong problem-solving skills, highly disciplined, and able to work in a fast-paced environment.