Live Streaming Coordinator

Nexgen Digital Indonesia; Jakarta Barat; On-site; IDR 66,960,000 - 111,600,000; Full time

Job summary

Nexgen Digital Indonesia is seeking a proactive Live Session Support Specialist in Jakarta Barat. You will assist hosts in real-time, boosting engagement and ensuring smooth flow during broadcasts across social platforms.

Ideal candidates have at least 1 year in digital/live streaming, strong communication and project management, and familiarity with TikTok, Shopee Live, and other social commerce tools. Experience in content production or hosting is a plus.

Qualifications

• Minimum 1 year of experience in digital/live streaming, preferably from FMCG or beauty industry.
• Good communication & project management ability.
• Familiar with TikTok, Shopee Live, and other social commerce platforms.
• Experience in content production, scriptwriting, or hosting.

Responsibilities

• Assist and support the host in real-time during live sessions, boosting engagement.
• Evaluate host performance for discipline, attitude, and SOP compliance.
• Provide feedback to the host or Host PIC/Trainer.
• Report complaints or issues during live sessions.
• Standby during live sessions to ensure adherence to product knowledge and SOPs.
• Monitor live tools and respond quickly to technical issues during the session.

Skills

Live streaming

Communication

Project management

TikTok familiarity

Tools

TikTok

Shopee Live

Social commerce platforms

Job description

• 1. Assist and support the host in real-time during live sessions, especially in boosting engagement and interaction.
• 2. Evaluate host performance in terms of discipline, attitude, and compliance with SOP during the live session.
• 3. Provide feedback to the host directly and/or to the Host PIC/Trainer.
• 4. Report any complaints or issues that occur during live sessions.
• 5. Be on standby during live sessions to ensure the host follows product knowledge guidelines and SOPs.
• 6. Monitor live tools and respond quickly to any technical issues during the session.

Qualifications:

• - Minimum 1 years of experience in digital/live streaming, preferably from FMCG or beauty industry.
• - Good communication & project management ability.
• - Familiar with TikTok, Shopee Live, and other social commerce platforms.
• - Experience in content production, scriptwriting, or hosting.