TikTok E-Commerce Operations Lead

PT FCL INTERNASIONAL INDONESIA; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

KantorKu is seeking an experienced E-commerce Operations Manager in Jakarta to oversee daily TikTok store activities, drive sales and profitability, and coordinate cross-functional teams. You will optimize listings, pricing, promotions, and SEO while implementing platform campaigns and monitoring KPIs.

Ideal candidates have 3+ years in e-commerce ops, 1+ year in a supervisory role, and strong analytical skills. Familiarity with Shopee and TikTok campaigns is preferred.

Qualifications

• Minimum 3 years in e-commerce operations, preferably with Shopee stores in Southeast Asia.
• At least 1 year in a supervisory or team coordination role.
• Proven experience in improving online sales performance and listings.
• Strong analytical skills to interpret performance data and spot growth.
• Good understanding of Shopee features, campaigns, promos, and metrics.
• Diploma or Bachelor's in Business, Marketing or E-Commerce preferred.

Responsibilities

• Supervise daily TikTok store operations to hit sales and profitability targets.
• Monitor performance and implement strategies to improve sales and AOV.
• Manage product listings, pricing, promotions, and SEO to boost visibility.
• Coordinate TikTok campaigns including promotions and vouchers.
• Analyze KPIs to identify improvement opportunities and cost efficiency.
• Oversee inventory, stock moves, and order fulfillment with logistics teams.
• Ensure compliance with platform policies and internal standards.
• Prepare regular performance reports with actionable recommendations.
• Coordinate with marketing, merchandising, customer service and logistics.
• Guide and evaluate team members to ensure timely, accurate work.

Skills

E-commerce ops

Supervisory role

Analytical skills

Campaign management

Team leadership

Communication

Education

Bachelor's degree

Tools

Shopee Seller Center

TikTok for Business

Job description

KantorKu is seeking an experienced E-commerce Operations Manager in Jakarta to oversee daily TikTok store activities, drive sales and profitability, and coordinate cross-functional teams. You will optimize listings, pricing, promotions, and SEO while implementing platform campaigns and monitoring KPIs.

Ideal candidates have 3+ years in e-commerce ops, 1+ year in a supervisory role, and strong analytical skills. Familiarity with Shopee and TikTok campaigns is preferred.