Telesales / Sales Development Representative – SAP GROW

PT. Metrodata Electronics Tbk.; Jakarta Pusat; On-site; IDR 89,280,000 - 167,400,000; Full time

Job summary

PT. Metrodata Electronics Tbk. invites an energetic telesales professional to join our sales team in Jakarta, working on outbound calls to generate and qualify leads for SAP GROW solutions.

You will identify business challenges, schedule discovery meetings, and maintain CRM data with KPI-driven performance. Ideal candidates have 1–3 years in telesales or BD, strong Bahasa Indonesia and English, and familiarity with IT, ERP, SaaS, or cloud technologies.

Qualifications

• Diploma or Bachelor's degree preferred.
• Telesales/business development experience welcome regardless of education.
• 1–3 years in telesales, inside sales, SDR or lead generation.
• B2B sales experience is highly preferred.
• IT/Software/SaaS/ERP/Tech or consulting background is a plus.

Responsibilities

• Conduct outbound calls to prospective customers based on company-provided lead databases.
• Introduce SAP GROW and relevant value propositions professionally.
• Identify prospects' ERP/business systems and key business challenges.
• Conduct BANT qualification: Budget, Authority, Need, Timeline.
• Identify key decision makers, influencers, and stakeholders.
• Schedule discovery meetings between qualified prospects and the Sales team.
• Provide complete lead qualification information to Sales.
• Maintain accurate lead data in CRM.
• Follow-up calls and outreach per lead nurturing plans.
• Coordinate with Sales on status, feedback, and next actions.
• Monitor and achieve monthly and quarterly lead-generation KPIs.
• Provide regular reporting on calling activities and conversions.
• Improve calling scripts and qualification techniques based on feedback.

Skills

Verbal communication

Outbound calling

Active listening

Need discovery

Qualification calls

Stakeholder communication

Follow-up discipline

CRM & Excel

KPIs

Bilingual EN/ID

Education

Diploma/Bachelor's degree

Telesales/BD experience welcome

Tools

CRM systems

Excel/Google Sheets

Job description

Responsibilities

• Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.


• Introduce SAP GROW and relevant value propositions in a concise and professional manner.


• Identify prospects' current ERP/business systems and key business challenges.


• Budget


• Authority


• Need


• Timeline


• Identify key decision makers, influencers, and relevant stakeholders.


• Identify potential SAP GROW use cases and business drivers.


• Schedule discovery meetings between qualified prospects and the assigned Sales team.


• Provide complete lead qualification information to Sales.


• Maintain accurate and up-to-date lead information in CRM.


• Conduct follow-up calls and outreach based on agreed lead nurturing plans.


• Coordinate with Sales regarding lead status, feedback, and next actions.


• Monitor and achieve agreed monthly and quarterly lead-generation KPIs.


• Provide regular reporting on calling activities, lead status, BANT qualification and conversion.


• Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Key Responsibilities

• Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.


• Introduce SAP GROW and relevant value propositions in a concise and professional manner.


• Identify prospects' current ERP/business systems and key business challenges.


• Conduct BANT qualification:


• Budget


• Authority


• Need


• Timeline


• Identify key decision makers, influencers, and relevant stakeholders.


• Identify potential SAP GROW use cases and business drivers.


• Schedule discovery meetings between qualified prospects and the assigned Sales team.


• Provide complete lead qualification information to Sales.


• Maintain accurate and up-to-date lead information in CRM.


• Conduct follow-up calls and outreach based on agreed lead nurturing plans.


• Coordinate with Sales regarding lead status, feedback, and next actions.


• Monitor and achieve agreed monthly and quarterly lead-generation KPIs.


• Provide regular reporting on calling activities, lead status, BANT qualification and conversion.


• Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Requirements

Minimum Qualifications

Education

• Minimum Diploma / Bachelor's degree preferred.


• Open to candidates with strong telesales/business development experience regardless of educational background.

Experience

• 1-3 years experience in telesales, telemarketing, inside sales, SDR, lead generation or business development.


• Experience selling B2B products/services is strongly preferred.


• Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.

Required Skills

• Excellent verbal communication skills.


• Confident making outbound calls to business prospects.


• Good listening and questioning skills.


• Able to identify customer pain points.


• Able to conduct structured qualification conversations.


• Comfortable speaking with managers and business decision makers.


• Good follow-up discipline.


• Able to work with CRM and Excel/Google Sheets.


• Target-oriented and comfortable working with measurable KPIs.


• Good Bahasa Indonesia and English communication skills.

Preferred Skills

Candidates with experience in:

• SAP


• ERP


• SaaS


• Cloud


• Microsoft


• Oracle


• Salesforce


• IT consulting


• B2B technology sales