Telesales / Sales Development Representative – SAP GROW

PT. Metrodata Electronics, Tbk; Jakarta Barat; On-site; IDR 66,960,000 - 133,920,000; Full time

Job summary

PT. Metrodata Electronics, Tbk is seeking a Sales Development professional to generate and qualify SAP GROW opportunities through structured outbound calling and lead qualification.

You will engage prospects, identify business needs, perform BANT qualification, and hand over qualified opportunities to the Sales team. The role requires outbound calling to prospects, presenting SAP GROW value propositions, identifying ERP systems, and maintaining accurate CRM records.

Qualifications

• Minimum Diploma / Bachelor's degree preferred.
• Open to candidates with strong telesales/business development experience regardless of educational background.
• 1–3 years experience in telesales, telemarketing, inside sales, SDR, lead generation or business development.
• Experience selling B2B products/services is strongly preferred.
• Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.

Responsibilities

• Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.
• Introduce SAP GROW and relevant value propositions in a concise and professional manner.
• Identify prospects' current ERP/business systems and key business challenges.
• Schedule discovery meetings between qualified prospects and the assigned Sales team.
• Provide complete lead qualification information to Sales.
• Maintain accurate and up-to-date lead information in CRM.
• Conduct follow-up calls and outreach based on agreed lead nurturing plans.
• Coordinate with Sales regarding lead status, feedback, and next actions.
• Monitor and achieve agreed monthly and quarterly lead-generation KPIs.
• Provide regular reporting on calling activities, lead status, BANT qualification and conversion.
• Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Skills

Outbound calling

Active listening

Questioning skills

Identify pain points

Qualification conversations

Speak with decision makers

Follow-up discipline

CRM proficiency

Excel/Google Sheets

KPI-driven

Bilingual: Bahasa Indonesia & English

Education

Diploma / Bachelor's degree

Tools

CRM

Excel/Google Sheets

Job description

To generate and qualify sales opportunities for SAP GROW, particularly SAP GROW Fast Package, through structured outbound calling and lead qualification. The position is responsible for engaging prospects, identifying business needs, conducting BANT qualification, and handing over qualified opportunities to the assigned Sales team.

Key responsibilities

Conduct outbound calls to prospective customers based on company-provided lead and prospect databases.

Introduce SAP GROW and relevant value propositions in a concise and professional manner.

Identify prospects' current ERP/business systems and key business challenges.

Budget

Authority

Need

Timeline

Identify key decision makers, influencers, and relevant stakeholders.

Identify potential SAP GROW use cases and business drivers.

Schedule discovery meetings between qualified prospects and the assigned Sales team.

Provide complete lead qualification information to Sales.

Maintain accurate and up-to-date lead information in CRM.

Conduct follow-up calls and outreach based on agreed lead nurturing plans.

Coordinate with Sales regarding lead status, feedback, and next actions.

Monitor and achieve agreed monthly and quarterly lead-generation KPIs.

Provide regular reporting on calling activities, lead status, BANT qualification and conversion.

Continuously improve calling scripts, objection handling and qualification techniques based on Sales feedback.

Qualification / Requirements

Minimum Qualifications

Education

Minimum Diploma / Bachelor's degree preferred.

Open to candidates with strong telesales/business development experience regardless of educational background.

Experience

1–3 years experience in telesales, telemarketing, inside sales, SDR, lead generation or business development.

Experience selling B2B products/services is strongly preferred.

Experience in IT, software, SaaS, ERP, technology or consulting is an advantage.

Required Skills

• Confident making outbound calls to business prospects.
• Good listening and questioning skills.
• Able to identify customer pain points.
• Able to conduct structured qualification conversations.
• Comfortable speaking with managers and business decision makers.
• Good follow-up discipline.
• Able to work with CRM and Excel/Google Sheets.
• Target-oriented and comfortable working with measurable KPIs.
• Good Bahasa Indonesia and English communication skills.

Preferred Skills

Candidates with experience in:

• SAP
• ERP
• SaaS
• Cloud
• Microsoft
• Oracle
• IT consulting
• B2B technology sales

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.