Telesales

CyberShield.id; Jakarta Pusat; On-site; IDR 5,861,344,537 - 7,815,126,049; Full time

Job summary

CyberShield.id is seeking individuals for outbound communication with B2B prospects to identify their IT security needs. Responsibilities include initiating calls through various digital channels and achieving performance targets.

The ideal candidate holds a Bachelor’s degree in Business or related fields, with 0-3 years of relevant experience, and possesses strong communication skills. An interest in technology or cybersecurity is a plus.

Qualifications

• 0-3 years of experience in telesales, customer service, inside sales, or lead generation.
• Strong verbal communication and persuasion skills required.
• Interest in technology or cybersecurity services is a plus.

Responsibilities

• Initiate outbound communication with B2B prospects via phone and digital channels.
• Identify and understand prospective clients’ IT security needs.
• Achieve daily, weekly, and monthly performance targets.

Skills

Verbal communication

Persuasion skills

Customer relationship building

Listening skills

Target-driven

Education

Bachelor’s degree in Business, Marketing, or related field

Job description

Responsibilities

• Initiate outbound communication with B2B prospects via phone, WA Business & mailchimp other digital channels
• Overview Cybershield’s cybersecurity services
• Identify and understand prospective clients’ IT security needs and challenges
• Schedule follow-up meetings, demos, or discussions with Business Development team
• Maintain, update, and manage prospect information accurately in the CRM system
• Conduct consistent follow-ups until prospects are ready to move into the next stages
• Achieve daily, weekly, and monthly performance targets (calls made, leads generated, and meetings set)

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 0-3 years of experience in telesales, customer service, inside sales, or lead generation (fresh graduates welcome)
• Strong verbal communication and persuasion skills
• Comfortable with high-volume outbound calls and digital outreach
• Ability to build good relation with prospective clients
• Good listening skills to identify customer needs and pain points
• Target-driven and able to work with daily and monthly KPIs
• Interest in technology or cybersecurity services is a plus