Technical Support

Atlas Copco; Indonesia; On-site; IDR 89,280,000 - 167,400,000; Full time

Benefits offered by this job

Culture of trust and accountability

Lifelong learning and career growth

Comprehensive compensation andBenefits

Health and well-being

Job summary

Atlas Copco di Jakarta, Indonesia, membuka posisi Technical Support penuh waktu. Anda akan memberikan dukungan teknis terstruktur, profesional, dan tepat waktu untuk FSE, backoffice, operasi layanan, pelanggan, dealer, dan wilayah, serta melapor kepada National Technical Support Manager.

Anda akan melaksanakan analisis kualitas produk secara berkelanjutan, memberikan dukungan teknis onsite jika diperlukan, menyediakan informasi layanan yang akurat mengenai pemasangan udara berkompresi, dan

Qualifications

• Berpengalaman 3–5 tahun di operasi mesin industri berkualitas tinggi, dengan prioritas pada kompresor udara.
• Kemampuan analitis dan pemecahan masalah yang baik.
• Kemampuan berbahasa Inggris & Mandarin secara lisan & tulisan.

Responsibilities

• Memberikan dukungan teknis yang terstruktur, profesional, dan tepat waktu untuk FSE, backoffice, layanan, pelanggan, dan dealer.
• Lakukan analisis kualitas produk secara berkelanjutan dan pelaporan masalah kepada TS.
• Berikan dukungan teknis onsite jika diperlukan dan dukungan proyek dari PC.
• Sediakan informasi layanan akurat mengenai instalasi udara bertekanan.
• Rencanakan dan laksanakan pelatihan teknis untuk menjaga kompetensi tim.

Skills

Analytical skills

English & Mandarin

Problem solving

Tools

Microsoft Office

Job description

Technical Support

Perusahaan : Atlas Copco
Jenis Pekerjaan : Full-Time Indonesia

Deskripsi Pekerjaan - Technical Support

Your role

As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical SupportManager.

You will

• Continuously follow up and analysis of the local product quality Take care of a proactive failure reporting & support request towards TS in the PC's
• Play an active role in providing onsite technical support if required and project support requests from PC's
• Provide accurate and up to date service information covering all aspects of a compressed air installation
• Plan & conduct technical trainings to assure field competence & skills are in pace with equipment development and installed base

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have 3- 5 years of experience, working in operation of high quality industrial machines, and preferably air compressors.

• Knowledge in Compressed Air or engineering System
• Good analytical and problem solving skills
• Able to operate Microsoft Office Applications
• Have a good command of written and spoken English & Mandarin

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Comprehensive compensation and benefits
• Health and well-being

Job location

On-Site

This role requires you to work on-site at our office in Jakarta, Indonesia. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.