System Reliability & Operations Engineer

Vascomm; Sidoarjo; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Vascomm is seeking a System Operations professional to ensure reliability, availability, and optimal performance of the company’s systems and infrastructure. The role emphasizes daily operational monitoring, on-site support, incident response, and collaboration with application and infrastructure teams to maintain production stability.

Key responsibilities include provisioning and maintaining servers, database administration, patching, automation, and close work with Release Engineers on

Qualifications

• Hands-on experience with system backup/restore, performance troubleshooting, and monitoring tools.

Responsibilities

• Provisioning, configuring, and maintaining servers (Linux/Windows), web servers (NGINX/Apache), PHP‑FPM/NodeJS.
• Database administration and backup/restore, tuning, replication/clustering.
• Patching, hardening, resource monitoring, and incident handling (L2/L3).
• Automation via Ansible/Shell and runbook documentation.
• Collaborating with Release Engineers on deployment, rollback, and availability.

Skills

Scripting (Bash/Python)

Incident response

Monitoring mindset

Cross‑team collaboration

Problem solving

Ownership

Tools

Docker

Kubernetes

Prometheus

Grafana

Zabbix

AWS

Alibaba Cloud

Job description

Vascomm is seeking a System Operations professional to ensure reliability, availability, and optimal performance of the company’s systems and infrastructure. The role emphasizes daily operational monitoring, on-site support, incident response, and collaboration with application and infrastructure teams to maintain production stability.

Key responsibilities include provisioning and maintaining servers, database administration, patching, automation, and close work with Release Engineers on