Cloud SRE & DevOps Engineer

Viasat; Batam; On-site; IDR 300,000,000 - 700,000,000; Full time

Job summary

Viasat is seeking a Site Reliability Engineer to bridge software development and operational reliability in the SAS group. You will manage deployments, investigate incidents, and drive DevOps practices across cloud and on-premise services.

You will collaborate with developers and operations teams to improve resilience, automate tasks, and maintain clear operational documentation and runbooks.

Qualifications

• Familiarity with Windows and Linux operating systems and command-line tools.
• Experience with SQL or data pipelines and ETL concepts.
• Hands-on experience with CI/CD, monitoring and cloud services.
• Proficiency in Python for automation and scripting.
• Ability to communicate clearly with technical and non-technical audiences.
• Experience using ITSM/ServiceNow for incident and change management.
• Understanding of security best practices in operations.

Responsibilities

• Investigate and resolve incidents and service requests within SLAs.
• Manage deployments across development, staging, and production environments.
• Monitor health using Prometheus, CloudWatch; detect anomalies and respond promptly.
• Own CI/CD pipelines and improve automation for builds and deployments.
• Promote DevOps practices and infrastructure-as-code within the SAS group.
• Manage containerised workloads with Docker and AWS services.
• Write operational scripts (Python) to automate tasks and incidents.
• Collaborate with developers to address recurring operational issues.
• Maintain runbooks, deployment guides and post-mortems.

Skills

Windows & Linux familiarity

SQL or data pipelines

Airflow/Flink/Dataflow

CI/CD experience

AWS services

Docker containers

Python scripting

Communication skills

ITSM/ServiceNow

Proactive problem-solving

Security best practices

Tools

Jenkins

GitLab CI

GitHub Actions

Terraform

Ansible

Prometheus

AWS CloudWatch

Docker

ServiceNow

Job description

Viasat is seeking a Site Reliability Engineer to bridge software development and operational reliability in the SAS group. You will manage deployments, investigate incidents, and drive DevOps practices across cloud and on-premise services.

You will collaborate with developers and operations teams to improve resilience, automate tasks, and maintain clear operational documentation and runbooks.