System Operation (on-site)

Vascomm; Sidoarjo; On-site; IDR 180,000,000 - 240,000,000; Full time

Job summary

Vascomm is seeking a System Operations professional to ensure reliability, availability, and optimal performance of the company’s systems and infrastructure. The role emphasizes daily operational monitoring, on-site support, incident response, and collaboration with application and infrastructure teams to maintain production stability.

Key responsibilities include provisioning and maintaining servers, database administration, patching, automation, and close work with Release Engineers on

Qualifications

• Hands-on experience with system backup/restore, performance troubleshooting, and monitoring tools.

Responsibilities

• Provisioning, configuring, and maintaining servers (Linux/Windows), web servers (NGINX/Apache), PHP‑FPM/NodeJS.
• Database administration and backup/restore, tuning, replication/clustering.
• Patching, hardening, resource monitoring, and incident handling (L2/L3).
• Automation via Ansible/Shell and runbook documentation.
• Collaborating with Release Engineers on deployment, rollback, and availability.

Skills

Scripting (Bash/Python)

Incident response

Monitoring mindset

Cross‑team collaboration

Problem solving

Ownership

Tools

Docker

Kubernetes

Prometheus

Grafana

Zabbix

AWS

Alibaba Cloud

Job description

The System Operation role is responsible for ensuring the reliability, availability, and optimal performance of company's systems and infrastructure through daily operational monitoring and on-site support. This position plays a critical role in maintaining system stability, responding to incidents, and supporting application and infrastructure operations in a production environment.

Responsibilities

• Provisioning, configuring, and maintaining servers (Linux/Windows), web servers (NGINX/Apache), PHP‑FPM/NodeJS.
• Database administration (Percona XtraDB/Galera, PostgreSQL, MongoDB): backup/restore, tuning, replication/clustering.
• Patching, hardening, resource monitoring, and L2/L3 incident handling.
• Routine job automation (Ansible/Shell) and runbook documentation.
• Collaboration with Release Engineers on application deployment, rollback, and availability.

Requirements

• Hands‑on experience with system and database backup/restore, performance troubleshooting, and monitoring tools (Prometheus, Grafana, Zabbix, or equivalent).
• Familiarity with container technologies (Docker); basic knowledge of Kubernetes is a plus.
• Experience using cloud service providers such as AWS, Alibaba Cloud, or equivalent.
• Willingness to learn and understand application workflows and system architecture.
• Strong problem‑solving skills, attention to detail, and a high sense of ownership.
• Scripting skills (Bash and/or Python) with an observability‑oriented mindset.
• Effective communication and cross‑team collaboration skills.