Site Reliability Engineer - Cloud Observability & DevOps

ViaSat Inc.; Indonesia; On-site; IDR 1,451,379,000 - 2,177,068,000; Full time

Job summary

Viasat is seeking a Site Reliability Engineer (SRE) within the SAS group to bridge software development and operational reliability. You will manage deployments, investigate incidents, and drive a DevOps-centric culture across the team, using AWS, Docker, and modern data pipelines.

You will collaborate with developers and operations to enhance observability and service health. You will also own CI/CD pipelines, automate tasks with Python, and contribute to runbooks, deployment guides, and

Qualifications

• Familiar with Windows and Linux administration and troubleshooting.
• Experience with SQL or data pipelines for data processing and ETL workflows.
• Hands-on experience with CI/CD pipelines (Jenkins, GitLab CI or GitHub Actions).
• Experience with AWS services (EC2, S3, ECS, Lambda, CloudWatch) and Docker.
• Monitoring and observability with Prometheus and CloudWatch.
• Python scripting for automation and operational tasks.
• Familiarity with ITSM/ticketing systems (e.g., ServiceNow).
• Good communication and proactive/solution-oriented mindset.

Responsibilities

• Investigate and resolve incidents via ServiceNow within SLAs.
• Manage deployments across development, staging and production environments.
• Monitor health using Prometheus and CloudWatch; identify anomalies.
• Own CI/CD pipelines and drive automation improvements.
• Champion DevOps practices and infrastructure-as-code.
• Manage container workloads with Docker on AWS.
• Write Python scripts to automate routine tasks and investigations.
• Collaborate with developers to improve application resilience.
• Maintain up-to-date runbooks, deployment guides and post-mortems.
• Provide progress updates on incidents and deployments to stakeholders.
• Support on-call incident response as required.
• Coordinate with engineering to communicate changes and assess risks.

Skills

Windows

Linux

SQL

Data pipelines

Python

Networking basics

Prometheus

CloudWatch

ServiceNow

Docker

AWS

Tools

Apache Airflow

Apache Flink

Google Dataflow

Jenkins

GitLab CI

GitHub Actions

Job description

Viasat is seeking a Site Reliability Engineer (SRE) within the SAS group to bridge software development and operational reliability. You will manage deployments, investigate incidents, and drive a DevOps-centric culture across the team, using AWS, Docker, and modern data pipelines.

You will collaborate with developers and operations to enhance observability and service health. You will also own CI/CD pipelines, automate tasks with Python, and contribute to runbooks, deployment guides, and