Supervisor Store

Fore Coffee; Cilegon; On-site; IDR 133,920,000 - 200,880,000; Full time

Benefits offered by this job

Competitive salary with performanceBon

Employee discounts on merchandise

Career development opportunities

Supportive team environment

On-the-job training in leadership

Job summary

Fore Coffee is seeking a motivated Retail Store Supervisor in Tangerang to support the Store Manager, lead the sales team, and ensure smooth daily operations and outstanding customer service.

The role focuses on supervising staff, handling inquiries, managing inventory, and maintaining a welcoming store environment while contributing to sales targets and store performance.

Qualifications

• Experience in a retail supervisory or senior sales role is required.
• Strong customer service and communication skills.
• Ability to lead and motivate a team.
• Basic understanding of retail operations and sales techniques.

Responsibilities

• Support the Store Manager in overseeing daily store operations and staff activities.
• Supervise and coach sales associates to meet service standards and sales goals.
• Assist with inventory, receiving, stocking, and merchandising.
• Handle customer inquiries and resolve complaints to ensure high satisfaction.
• Maintain a clean, well-maintained, and visually appealing store.
• Assist with opening/closing, cash handling, and daily reporting.

Skills

Retail supervisory experience

Customer service

Team leadership

Retail operations knowledge

Reliability

Flexibility

Job description

Our client is seeking a motivated and experienced Retail Store Supervisor to assist in the daily management of their store in Tangerang. You will play a key role in supporting the Store Manager, leading the sales team, and ensuring operational efficiency and excellent customer service. This position requires a proactive individual who can motivate staff, handle customer issues, and contribute to achieving store sales targets. You will gain valuable experience in retail management, contributing to a positive and productive store environment.

Key Responsibilities

• Support the Store Manager in overseeing daily store operations and staff activities.
• Supervise and coach sales associates, ensuring adherence to service standards and sales goals.
• Assist with inventory management, including receiving, stocking, and merchandising.
• Handle customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.
• Ensure the store is well-maintained, clean, and visually appealing.
• Assist in opening and closing procedures, cash handling, and daily reporting.

Requirements

• Previous experience in a retail supervisory or senior sales associate role.
• Strong customer service and communication skills.
• Ability to lead and motivate a team.
• Basic understanding of retail operations and sales techniques.
• Reliability and strong work ethic.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary and potential for performance bonuses.
• Employee discounts on merchandise.
• Opportunities for professional development and career growth.
• A supportive team environment.
• On-the-job training in leadership and retail management.