Senior Store Manager - Lead Ops & Growth

Pt. Makmur Cipta Rasa; Samarinda; On-site; IDR 66,960,000 - 133,920,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health insurance

Employee discounts

Training & development

Supportive team in Samarinda

Job summary

Pt. Makmur Cipta Rasa is seeking an Assistant Store Manager for the Samarinda store in East Kalimantan. You will support the management team in daily operations, drive sales, supervise staff, and ensure excellent customer service.

This role offers opportunities for career growth, training, and a collaborative team environment with a focus on delivering exceptional shopping experiences in Samarinda.

Qualifications

• Experience in retail supervision or leadership.
• Strong understanding of retail sales and store operations.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible hours including evenings and weekends.
• Familiarity with POS systems and inventory management.

Responsibilities

• Assist Store Manager in overseeing daily operations and high performance.
• Supervise and coach retail staff to maintain productivity.
• Drive sales initiatives and meet sales targets.
• Manage inventory including counts, receiving, and merchandising.
• Ensure cleanliness, organization and visual presentation of the store.
• Handle customer inquiries, feedback and complaints effectively.
• Train and mentor new sales associates; contribute to team development.

Skills

Retail supervision

Leadership

Customer service

Sales-driven

POS systems

Inventory management

Communication

Team coaching

Tools

POS systems

Inventory software

Job description

About the Role

Our client is seeking a dedicated and results-oriented Assistant Store Manager to support the management team in their store located in Samarinda . You will be involved in all aspects of store operations, from customer engagement and sales generation to staff supervision and inventory control. This is a fantastic opportunity to grow your retail management career in the developing region of East Kalimantan .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring high performance.
• Supervise and coach retail staff, fostering a positive and productive work environment.
• Drive sales initiatives and ensure team members meet sales targets.
• Manage inventory, including receiving, stocking, and conducting regular counts.
• Ensure the store maintains high standards of cleanliness, organization, and visual presentation.
• Handle customer inquiries, feedback, and complaints effectively.

Requirements

• Previous experience in retail supervision or a leadership role.
• Strong understanding of retail sales, customer service, and store operations.
• Excellent leadership, communication, and problem-solving skills.
• Ability to work flexible hours, including evenings and weekends.
• Proficiency with POS systems and inventory management software.
• A commitment to delivering exceptional customer experiences.

Benefits

• Competitive salary with opportunities for performance bonuses.
• Comprehensive benefits package, including health insurance.
• Employee discounts on merchandise.
• Training and development programs for career advancement.
• A supportive team environment in Samarinda .

About the Role

Our client is looking for an enthusiastic and organized Assistant Retail Store Manager to support the management team at their location in Samarinda . You will play a key role in driving sales, ensuring excellent customer service, and assisting with the day-to-day operations of the store. This is a great opportunity to develop your leadership skills and gain valuable experience in retail management within a supportive team environment. You will work closely with the Store Manager to achieve store objectives and enhance the customer shopping experience in East Kalimantan .

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and ensuring compliance with company policies.
• Support the sales team in achieving sales targets and providing exceptional customer service.
• Help manage inventory, including stock counts, receiving, and merchandising.
• Ensure the store is well-maintained, clean, and visually appealing according to brand standards.
• Handle customer inquiries and resolve any issues that may arise.
• Train and mentor new sales associates, contributing to team development.

Requirements

• Previous experience in a retail supervisory or leadership role is preferred.
• Demonstrated ability to drive sales and contribute to store profitability.
• Strong customer service skills and a passion for retail.
• Good organizational and multitasking abilities.
• Familiarity with retail POS systems and basic inventory management.
• Excellent communication and teamwork skills for working in Samarinda .

Benefits

• Competitive salary and potential for performance bonuses.
• Opportunities for career growth and advancement within the company.
• Comprehensive training and development programs.
• Employee discounts on store products.
• A positive and collaborative work atmosphere in Samarinda, East Kalimantan .