Jakarta Store Manager — Lead Premium Retail & Team

MatchaTalent

Tangerang

Hybrid

IDR 55,800,000 - 89,280,000

Full time

5 days ago
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Benefits offered by this job

Health insurance
Staff discounts on store products

Job summary

MatchaTalent is seeking an Assistant Retail Store Manager to support the management team in their Tangerang location. You will drive sales, ensure excellent customer service, and oversee daily store operations in a hybrid role that collaborates with regional management.

You will train staff, manage inventory, and maintain visual merchandising standards to deliver a positive shopping experience in a busy retail environment.

Qualifications

  • Previous experience in a retail leadership or supervisory role.
  • Demonstrated ability to support sales targets and operational efficiency.
  • Strong interpersonal skills and experience in team motivation.
  • Knowledge of retail operations, inventory management, and visual merchandising principles.
  • Flexibility to work varied hours, including weekends and holidays.

Responsibilities

  • Assist the Store Manager in overseeing daily store operations, including staff supervision and customer service.
  • Support the implementation of sales strategies and promotions to achieve store targets.
  • Train and mentor new and existing retail staff on product knowledge and customer service standards.
  • Help manage inventory levels, ensuring stock accuracy and effective merchandising.
  • Ensure compliance with company policies and procedures, maintaining store safety and security.
  • Handle customer issues and provide solutions to ensure satisfaction.
  • In all aspects of store operations, including sales, customer service, and staff management.
  • Supervise and mentor retail associates, providing guidance and support to enhance performance.
  • Contribute to achieving store sales targets and driving customer loyalty.

Skills

Retail leadership
Staff management
Customer service
Sales target achievement
Inventory management
Visual merchandising
Team motivation

Job description

Our client is seeking a proactive and organized Assistant Store Manager to support the Store Manager in operations and team leadership at their retail outlet in Tangerang . You will play a key role in driving sales, managing staff, and ensuring a positive shopping experience for customers. This position requires a strong understanding of retail operations, excellent people management skills, and the ability to motivate a team to achieve their goals. You will be instrumental in maintaining store standards and contributing to the overall success of the retail environment.

About the Role

Our client is seeking a proactive and organized Assistant Store Manager to support the Store Manager in operations and team leadership at their retail outlet in Tangerang . You will play a key role in driving sales, managing staff, and ensuring a positive shopping experience for customers. This position requires a strong understanding of retail operations, excellent people management skills, and the ability to motivate a team to achieve their goals. You will be instrumental in maintaining store standards and contributing to the overall success of the retail environment.

Key Responsibilities
  • Assist the Store Manager in overseeing daily store operations, including staff supervision and customer service.
  • Support the implementation of sales strategies and promotions to achieve store targets.
  • Train and mentor new and existing retail staff on product knowledge and customer service standards.
  • Help manage inventory levels, ensuring stock accuracy and effective merchandising.
  • Ensure compliance with company policies and procedures, maintaining store safety and security.
  • Handle customer issues and provide solutions to ensure satisfaction.
Requirements
  • Previous experience in a retail leadership or supervisory role.
  • Demonstrated ability to support sales targets and operational efficiency.
  • Strong interpersonal skills and experience in team motivation.
  • Knowledge of retail operations, inventory management, and visual merchandising principles.
  • Flexibility to work varied hours, including weekends and holidays.
Benefits
  • Competitive salary and opportunities for advancement.
  • Benefits package including health insurance and statutory contributions.
  • Staff discounts on store products.
  • Valuable experience in retail management in Tangerang .
  • A supportive and collaborative work environment.

Our client is seeking a motivated and customer-oriented Assistant Retail Store Manager to support the management team in their Tangerang location. You will play a key role in driving sales, ensuring excellent customer service, and overseeing daily store operations. This hybrid role involves both on-site responsibilities and collaboration with the regional management team. You will be instrumental in training staff, managing inventory, and maintaining visual merchandising standards, contributing to a positive and productive store environment.

About the Role

Our client is seeking a motivated and customer-oriented Assistant Retail Store Manager to support the management team in their Tangerang location. You will play a key role in driving sales, ensuring excellent customer service, and overseeing daily store operations. This hybrid role involves both on-site responsibilities and collaboration with the regional management team. You will be instrumental in training staff, managing inventory, and maintaining visual merchandising standards, contributing to a positive and productive store environment.

Key Responsibilities
  • Assist the Store Manager in all aspects of store operations, including sales, customer service, and staff management.
  • Supervise and mentor retail associates, providing guidance and support to enhance performance.
  • Contribute to achieving store sales targets and driving customer loyalty.
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