Assistant To The Manager (Mandarin Speaker) – 2 Vacancies

Pt. Byter Agriculture Indonesia; Tangerang; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

Marriott Hotels in Tangerang is seeking a proactive Retail Assistant Manager to support the Store Manager in daily operations, sales targets, and guest service. You will lead the sales team, manage inventory, and uphold store standards in a busy retail environment.

The role offers opportunities to develop leadership skills within a luxury hospitality brand and work closely with management to drive performance and guest satisfaction.

Qualifications

• High school diploma or GED required.
• 2+ years of related work experience.
• 1+ year of supervisory experience.

Responsibilities

• Oversee daily store operations and help achieve sales goals.
• Supervise and motivate sales staff; provide coaching on product knowledge and customer service.
• Maintain high standards of visual merchandising and store presentation.
• Manage inventory levels, stock receiving, replenishment, and stocktakes.
• Handle customer inquiries and resolve issues to ensure guest satisfaction.

Education

High school diploma or GED equivalent

Job description

Job Description

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Jl. Gelora V No.15, Central Jakarta, Jakarta, Indonesia, 10270
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the confort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Retail Assistant Manager

Our client is looking for a proactive and customer-oriented Retail Assistant Manager to support the management team at their store located in Tangerang. This role is crucial in ensuring the smooth operation of the store, assisting in sales targets, and providing exceptional customer service. You will work closely with the Store Manager to lead the sales team, manage inventory, and maintain store standards. This is an excellent opportunity for an ambitious individual looking to advance their career in retail management within a busy commercial hub.

About the Role

Our client is looking for a proactive and customer-oriented Retail Assistant Manager to support the management team at their store located in Tangerang. This role is crucial in ensuring the smooth operation of the store, assisting in sales targets, and providing exceptional customer service. You will work closely with the Store Manager to lead the sales team, manage inventory, and maintain store standards. This is an excellent opportunity for an ambitious individual looking to advance their career in retail management within a busy commercial hub.

Key Responsibilities

• Assist the Store Manager in overseeing daily store operations and achieving sales goals.
• Supervise and motivate sales staff, providing guidance and training on product knowledge and customer service.
• Ensure high standards of visual merchandising and store presentation are maintained.
• Manage inventory levels, including receiving stock, replenishing shelves, and conducting stocktakes.
• Handle customer inquiries