Outlet Head Cibitung

Pt Scuto Indonesia (Head Office); Jawa Barat; On-site; IDR 78,120,000 - 133,920,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Career advancement

Employee discounts

Training & development

Dynamic team environment

Job summary

Pt Scuto Indonesia (Head Office) in Indonesia seeks an energetic Assistant Store Manager to support retail operations across Bekasi, Bogor, Depok, and Jakarta. You will assist the Store Manager in overseeing daily store functions and lead a team of sales associates to meet sales goals.

The role emphasizes customer service, inventory control, visual merchandising, training, and development of staff. You will also handle customer issues, support cash handling, and deputize for the Store Manager

Qualifications

• Minimum 3 years in retail management or a supervisory role.
• Proven leadership and excellent communication skills.
• Strong customer service orientation and problem-solving abilities.
• Ability to manage store operations, inventory, and visual merchandising.
• Willingness to work weekends and holidays in Bekasi, Bogor, Depok, or Jakarta.
• Proficient in basic computer applications and POS systems.

Responsibilities

• Assist the Store Manager in overseeing all store operations.
• Supervise and motivate a team of retail associates to achieve sales goals.
• Ensure high standards of customer service are consistently met.
• Manage inventory, stock replenishment, and visual merchandising.
• Support training and development of store staff.
• Handle customer issues with timely, professional resolutions.
• Assist with opening and closing procedures and cash handling.
• Lead sales efforts to achieve individual and store targets.
• Maintain store presentation and merchandising standards.
• Provide coaching to enhance performance and product knowledge.
• Handle customer inquiries, issues, and feedback in a professional manner.

Skills

Retail leadership

Team management

Customer service

Sales driving

Communication

Problem solving

Forecasting & inventory

Training & coaching

Flexibility schedule

Tools

POS systems

MS Office

Job description

Assistant Store Manager – Retail Operations

Our client is seeking an energetic and driven Assistant Store Manager to support the management of their retail outlets in Bekasi, Bogor, Depok, and Jakarta.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Supervise and motivate a team of retail associates to achieve sales goals.
• Ensure high standards of customer service are consistently met.
• Manage inventory, stock replenishment, and visual merchandising efforts.
• Support training and development of store staff.
• Handle customer issues and ensure a positive resolution.
• Assist with opening and closing procedures and cash handling.
• Support the sales team in achieving individual and store sales targets.
• Ensure high standards of visual merchandising and store presentation.
• Provide training and coaching to sales associates to enhance their performance and product knowledge.
• Handle customer inquiries, issues, and feedback in a professional and timely manner.
• Assist with inventory management, including stock counts and order processing.
• Train and mentor new and existing sales associates, fostering a high-performance team culture.
• Manage inventory levels, conduct stock checks, and assist with visual merchandising standards.
• Handle customer escalations and ensure all customer issues are resolved promptly and satisfactorily.
• Deputize for the Store Manager in their absence, ensuring seamless store operations.
• Manage all day-to-day operations of the retail store, ensuring smooth and efficient workflow.
• Lead, train, and motivate a team of sales associates to achieve individual and store sales targets.
• Implement and maintain high standards of customer service, resolving customer issues promptly and effectively.
• Oversee inventory management, including stock control, ordering, and merchandising to maximize sales and minimize loss.
• Analyze sales data and market trends to develop and execute strategies for increasing revenue and profitability.
• Ensure compliance with all company policies, procedures, and operational guidelines.

Requirements

• Previous experience in a retail leadership or supervisory role.
• Strong sales acumen and customer service skills.
• Excellent leadership and team-building abilities.
• Ability to manage operational tasks efficiently in a busy retail environment.
• Good communication and problem-solving skills.
• Availability to work flexible hours, including weekends and holidays in Bekasi.
• Previous experience in a retail sales or supervisory role.
• Strong understanding of customer service principles.
• Good communication and interpersonal skills.
• Ability to work collaboratively within a team.
• Basic knowledge of inventory control and merchandising.
• Availability to work a flexible schedule, including weekends.
• Previous retail experience, with at least 1 year in a supervisory or leadership role.
• Strong understanding of retail sales, customer service, and operational procedures.
• Excellent leadership, communication, and interpersonal skills.
• Availability to work flexible hours, including weekends and evenings.
• A proactive approach to problem-solving and driving results.
• Minimum of 3 years of experience in retail management or a similar supervisory role.
• Proven ability to drive sales, manage inventory, and deliver excellent customer service.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in point-of-sale (POS) systems and basic computer applications.
• Demonstrated ability to analyze performance metrics and implement effective action plans.

Benefits

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Opportunities for career advancement within the retail sector.
• Employee discounts on merchandise.
• A dynamic and supportive team environment in key commercial hubs.
• Comprehensive training and development programs.
• Exposure to retail management in the respective locations.
• Competitive monthly salary and performance-based bonuses.
• Opportunities for professional growth and advancement in retail management.
• Employee discounts on store merchandise.
• A dynamic and supportive work environment.
• Competitive compensation package.

Locations

• Bekasi
• Bogor
• Depok
• Jakarta