Supervisor Restaurant

PT Panorama Indah Permai; Surakarta; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT Panorama Indah Permai is seeking a restaurant operations leader to oversee service quality, customer satisfaction, and menu reviews. The role focuses on driving revenue through marketing activities, optimizing sales performance, and ensuring a proactive approach to handling customer feedback and complaints.

The ideal candidate has strong leadership and management skills, a track record of initiative, and the ability to quickly respond to market needs to improve guest experiences and climb

Qualifications

• Minimum 2 years experience in the same position
• Leadership and people management capabilities
• Ability to take initiative and act proactively

Responsibilities

• Ensure service quality and customer satisfaction
• Conduct periodic menu reviews based on sales performance and customer feedback
• Increase restaurant revenue through relevant marketing activities to boost traffic, sales, repeat customers and revenue
• Handle / manage customer complaint

Skills

Leadership

Management

Initiative

Proactive

Job description

Key responsibilities

• Ensure service quality and customer satisfaction
• Conduct periodic menu reviews based on sales performance and customer feedback
• Increase restaurant revenue through relevant marketing activities to boost traffic, sales, repeat customers and revenue
• Handle / manage customer complaint

Requirement

• Minimum 2 years experience in the same position
• Leadership
• Management
• Initiative
• Quick and proactive