Student Success & Outreach Advisor

Ruangguru for Business; Jawa Barat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Ruangguru for Business in Indonesia is seeking a results-driven student success and sales support specialist. You will monitor students' learning progress and communicate updates to the Academic Team while building strong relationships and providing motivation, guidance, and ongoing support throughout the learning journey.

You will also assist the sales team by engaging prospective students and helping them make informed decisions, while aiming to meet individual and team targets for engagement,

Qualifications

• Minimum Diploma 3 education in any discipline.
• 1–2 years of relevant work experience in Sales, Marketing, Business Development, Customer Success, or related fields.
• Experience in education, English courses, or startups is a plus.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Excellent communication and organizational skills.
• Detail-oriented and able to manage time effectively.

Responsibilities

• Monitor students' learning progress and communicate updates to the Academic Team.
• Build strong relationships with students through motivation, guidance, and support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Education

Diploma 3 in any discipline

Tools

Smartphone

Laptop

Job description

Ruangguru for Business in Indonesia is seeking a results-driven student success and sales support specialist. You will monitor students' learning progress and communicate updates to the Academic Team while building strong relationships and providing motivation, guidance, and ongoing support throughout the learning journey.

You will also assist the sales team by engaging prospective students and helping them make informed decisions, while aiming to meet individual and team targets for engagement,