Student Success & Engagement Coach

Ruangguru for Business; Sleman; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Ruangguru for Business, a tech-enabled education company in Indonesia, is hiring to support student learning and drive engagement. You will monitor learning progress, build relationships with students, and support sales by guiding prospective learners to informed decisions.

This role emphasizes communication, organization, and independence, with targets for student engagement and sales performance. A Diploma 3 and 1–2 years in related fields are expected.

Qualifications

• Diploma 3 in any discipline is required.
• 1–2 years of experience in Sales, Marketing, Business Development, Customer Success, or related fields.
• Strong interpersonal and relationship-building skills with a customer-oriented mindset.
• Excellent communication and organizational abilities.

Responsibilities

• Monitor students' learning progress and communicate relevant updates to the Academic Team while taking appropriate follow-up actions.
• Build strong relationships with students by providing motivation, guidance, and continuous support throughout their learning journey.
• Support sales activities by engaging prospective students and assisting them in making informed decisions.
• Provide consistent advice, feedback, and solutions to help students achieve their learning goals.
• Achieve individual and team targets for student engagement, presentations, and sales performance.

Skills

Interpersonal skills

Communication skills

Time management

Self-motivation

Education

Diploma 3 (D3) in any discipline

Job description

Ruangguru for Business, a tech-enabled education company in Indonesia, is hiring to support student learning and drive engagement. You will monitor learning progress, build relationships with students, and support sales by guiding prospective learners to informed decisions.

This role emphasizes communication, organization, and independence, with targets for student engagement and sales performance. A Diploma 3 and 1–2 years in related fields are expected.