Strategic Key Account Manager — Growth & Partnerships

Deutsche Post; Tangerang; On-site; IDR 240,000,000 - 480,000,000; Full time

Job summary

Deutsche Post in Indonesia is seeking a Key Account Manager to own strategic customer relationships, grow existing accounts, and win new business opportunities. You will partner with customers and internal teams to deliver valuable solutions and sustainable growth.

Responsibilities include managing key accounts, expanding business, and coordinating RFI/RFP/RFQ activities, while maintaining CRM data and building cross-functional collaboration for optimal results.

Qualifications

• Bachelor’s degree in a relevant field; Master’s degree is an advantage.
• Minimum 2 years of relevant experience in Sales, Marketing or KAM.
• Experience in logistics or freight forwarding is a plus.
• Strong communication, negotiation and commercial skills.
• Proactive, results-driven with ability to manage multiple priorities.

Responsibilities

• Manage and develop key customer accounts as the primary point of contact.
• Identify and win new business opportunities while expanding existing customers.
• Drive account growth and increase share of wallet through proactive planning.
• Build and maintain a healthy sales pipeline to achieve targets.
• Develop customer proposals, quotations, rate offers, and contracts.
• Coordinate RFI/RFP/RFQ activities and support implementation handover.
• Conduct regular account reviews and collaborate on customer strategies.
• Ensure SLAs, SOPs, and operational requirements are met.
• Maintain accurate Sales CRM and quotation data.
• Foster cross-functional collaboration to deliver solutions.

Skills

Account management

Customer relationships

Negotiation

English proficiency

Education

Bachelor’s degree

Master’s degree (advantage)

Tools

CRM systems

Job description

Deutsche Post in Indonesia is seeking a Key Account Manager to own strategic customer relationships, grow existing accounts, and win new business opportunities. You will partner with customers and internal teams to deliver valuable solutions and sustainable growth.

Responsibilities include managing key accounts, expanding business, and coordinating RFI/RFP/RFQ activities, while maintaining CRM data and building cross-functional collaboration for optimal results.