Strategic Key Account Leader (B2B)

PT. Karya Nuansa Bahagia; Tangerang; Sur place; IDR 300 000 000 - 540 000 000; Plein temps

Résumé du poste

PT. Karya Nuansa Bahagia seeks a proactive Key Account Supervisor to manage Fabrica's strategic B2B accounts—dealers, contractors, architects, and designers—and to grow revenue from existing relationships.

Mandarin proficiency, strong relationship and negotiation skills, and willingness to travel for customer visits are required. You will coordinate with Sales, Marketing, Operations, and Customer Service to deliver exceptional service and drive account profitability.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Interior Design, Architecture, or related fields.
• Proficient in Mandarin.
• Minimum 3 years of experience in Key Account Management, Account Management, B2B Sales, Business Development, or related commercial roles.
• Experience handling dealers, contractors, architects, interior designers, developers or commercial projects is highly preferred.
• Strong relationship-building, negotiation, presentation, and communication skills.
• Able to analyze sales performance, identify growth opportunities, and develop strategic account plans.
• Proficient in Microsoft Excel, Google Sheets, and CRM systems.
• Highly organized, analytical, customer-oriented, and able to manage multiple accounts simultaneously.
• Possess SIMA/C and willing to travel frequently for customer visits.
• Self-driven, disciplined, and able to work independently while collaborating effectively with cross-functional teams.
• Experience in interior, building materials, construction, architectural products, or related industries will be an advantage.

Responsabilités

• Develop and grow existing dealer, contractor, architect, and commercial accounts to increase revenue and product penetration.
• Build and maintain strong relationships with key decision makers by conducting regular business reviews and identifying new opportunities.
• Identify dormant or underperforming accounts and execute action plans to reactivate and improve sales.
• Execute partner development initiatives including dealer gatherings, product training, loyalty programs, co-branding activities, and joint marketing campaigns.
• Monitor account performance, analyzes sales trends, and prepare action plans to maximize account growth and profitability.
• Coordinate closely with Project Sales, Marketing, Operations, Customer Service, and Production to ensure excellent customer experience.
• Maintain accurate CRM records, customer site reports, account plans, and sales performance reports on a regular basis.

Connaissances

Relationship building

Negotiation

Presentation skills

Communication skills

Analytical thinking

Account management

B2B sales

Formation

Bachelor's degree

Outils

Microsoft Excel

Google Sheets

CRM systems

Description du poste

PT. Karya Nuansa Bahagia seeks a proactive Key Account Supervisor to manage Fabrica's strategic B2B accounts—dealers, contractors, architects, and designers—and to grow revenue from existing relationships.

Mandarin proficiency, strong relationship and negotiation skills, and willingness to travel for customer visits are required. You will coordinate with Sales, Marketing, Operations, and Customer Service to deliver exceptional service and drive account profitability.