Strategic Global Client Manager

NTT America, Inc.; Jakarta Pusat; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

NTT DATA is seeking a Client Manager to build and nurture relationships with assigned accounts across global offices. You will drive expansion across solution areas while meeting revenue targets and minimizing churn. Proficiency with Salesforce.com will support account management and forecasting.

You will develop account strategies, understand client needs, and translate them into actionable solutions, working across geographies to maximize retention and satisfaction.

Qualifications

• Bachelor's degree or equivalent in business or a sales-related field.
• Experience in client engagement and management across the client lifecycle.
• Knowledge of offerings, client applications, use cases, and market trends.

Responsibilities

• Build and nurture relationships with assigned accounts to ensure client satisfaction.
• Drive expansion across all solution areas and meet revenue/margin targets.
• Use Salesforce.com to manage accounts, opportunities, pipelines and forecasts.
• Develop account strategies and coordinate with global offices to realize business opportunities.
• Address client issues promptly and transform needs into actionable solutions.

Skills

Sales acumen

Client management

Product knowledge

Opportunity spotting

Partner management

Salesforce

Stakeholder alignment

Collaboration

Problem solving

Independent work

Education

Bachelor's degree in business or sales

Tools

Salesforce

Job description

NTT DATA is seeking a Client Manager to build and nurture relationships with assigned accounts across global offices. You will drive expansion across solution areas while meeting revenue targets and minimizing churn. Proficiency with Salesforce.com will support account management and forecasting.

You will develop account strategies, understand client needs, and translate them into actionable solutions, working across geographies to maximize retention and satisfaction.