Strategic Client Manager: Growth & Retention

NTT Ltd.

Jakarta Pusat

On-site

IDR 400,000,000 - 700,000,000

Full time

14 days+

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Job summary

NTT DATA is seeking a Client Manager in Jakarta to build and nurture relationships with key accounts, ensuring client satisfaction and driving expansion across solution areas. You will leverage strategic planning and CRM tools to understand client needs and deliver tailored, high-impact solutions.

You will coordinate with a global network of offices to meet revenue targets, manage pipelines, and optimize client journeys.

Qualifications

Bachelor’s degree in business or a sales-related field.
Proven client engagement and management throughout the client lifecycle.
Strong sales business acumen and strategic planning skills.
Experience in global partner management and sales environments.
Ability to identify and advance opportunities at assigned clients and prospects.
Proficiency with Salesforce.com or other CRM platforms.

Responsibilities

Build and nurture relationships with assigned accounts to drive expansion.
Meet revenue and margin targets while minimizing churn and maximizing retention.
Develop and implement account strategies across global offices.
Coordinate with stakeholders to realize business opportunities and revenue growth.