Strategic Cloud & AI Solutions Account Manager

PT Cybermax Indonesia; Jakarta Utara; On-site; IDR 250,000,000 - 360,000,000; Full time

Job summary

PT Cybermax Indonesia is expanding its Account Management team to drive cloud and cybersecurity solutions across Indonesia. You will serve as a trusted advisor, align Cybermax’s cloud, AI, and security offerings with client goals, and lead cross-functional execution with marketing, delivery, and operations teams.

The role focuses on building strong enterprise relationships, expanding revenue across product lines, and shaping Cybermax’s unique value proposition in a competitive cloud landscape.

Qualifications

• Minimum 2 years of experience as an Account Manager, Account Executive, or Client Partner in IT, cloud, or technology services.
• Proven track record in selling cloud solutions, software services, or cybersecurity products.
• Experience leading or managing small sales or account management teams.
• Familiarity with Microsoft 365, Microsoft Azure, AWS, Huawei, Sangfor, or Odoo ERP is a strong advantage.
• Excellent communication, negotiation, and client engagement skills.
• Strong understanding of B2B sales processes and IT procurement practices.

Responsibilities

• Drive new business opportunities for all product lines that carried by Cybermax.
• Build and maintain long-term relationships with enterprise and mid-market clients across various industries.
• Lead end-to-end sales cycles from prospecting, solution presentation, to contract negotiation and closure.
• Identify and qualify business leads through networking, referrals, and digital channels.
• Identify upselling and cross-selling opportunities across Cybermax’s product and service portfolio.
• Coordinate with technical, delivery, operations, and finance teams to ensure smooth project execution and service delivery.
• Monitor account performance, service quality, and contract milestones (renewals, upgrades, expansions).
• Handle client inquiries, issues, and escalations professionally, ensuring timely resolution.
• Prepare regular account reviews, reports, and forecasts for management.
• Maintain accurate account information, pipeline, and activity updates.

Skills

Cloud sales

Software services

Cybersecurity products

Team leadership

Microsoft 365

Microsoft Azure

AWS

Huawei

Sangfor

Odoo ERP

Communication

Negotiation

B2B sales

IT procurement

Job description

PT Cybermax Indonesia is expanding its Account Management team to drive cloud and cybersecurity solutions across Indonesia. You will serve as a trusted advisor, align Cybermax’s cloud, AI, and security offerings with client goals, and lead cross-functional execution with marketing, delivery, and operations teams.

The role focuses on building strong enterprise relationships, expanding revenue across product lines, and shaping Cybermax’s unique value proposition in a competitive cloud landscape.