Account Manager
PT Cybermax Indonesia
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Job summary
PT Cybermax Indonesia is expanding its Account Management team to drive cloud and cybersecurity solutions across Indonesia. You will serve as a trusted advisor, align Cybermax’s cloud, AI, and security offerings with client goals, and lead cross-functional execution with marketing, delivery, and operations teams.
The role focuses on building strong enterprise relationships, expanding revenue across product lines, and shaping Cybermax’s unique value proposition in a competitive cloud landscape.
Qualifications
- Minimum 2 years of experience as an Account Manager, Account Executive, or Client Partner in IT, cloud, or technology services.
- Proven track record in selling cloud solutions, software services, or cybersecurity products.
- Experience leading or managing small sales or account management teams.
- Familiarity with Microsoft 365, Microsoft Azure, AWS, Huawei, Sangfor, or Odoo ERP is a strong advantage.
- Excellent communication, negotiation, and client engagement skills.
- Strong understanding of B2B sales processes and IT procurement practices.
Responsibilities
- Drive new business opportunities for all product lines that carried by Cybermax.
- Build and maintain long-term relationships with enterprise and mid-market clients across various industries.
- Lead end-to-end sales cycles from prospecting, solution presentation, to contract negotiation and closure.
- Identify and qualify business leads through networking, referrals, and digital channels.
- Identify upselling and cross-selling opportunities across Cybermax’s product and service portfolio.
- Coordinate with technical, delivery, operations, and finance teams to ensure smooth project execution and service delivery.
- Monitor account performance, service quality, and contract milestones (renewals, upgrades, expansions).
- Handle client inquiries, issues, and escalations professionally, ensuring timely resolution.
- Prepare regular account reviews, reports, and forecasts for management.
- Maintain accurate account information, pipeline, and activity updates.
Skills
Job description
Join a Growing Cloud Partner Empowering Digital Transformation and AI in Indonesia
At PT Cybermax Indonesia, we help businesses modernize, secure, and scale their operations through innovative IOT & AI Development, Custom Application, Custom ERP, cloud computing, software, and cybersecurity solutions. If you’re passionate about technology, strategic sales, and driving business growth — this is your opportunity to make a lasting impact.
PT Cybermax Indonesiais a leading technology solutions provider specializing inCloud Services(Microsoft, Huawei, AWS and other),Custom AI / IoT / ERP / Native Application Development,Business Continuity & Cybersecurity Solutions, andProfessional Servicesincluding IT consulting, project management, and digital strategy advisory. Our mission is to empower businesses across Indonesia to embrace AI-driven digital transformation through secure, scalable, and integrated IT solutions that drive growth and operational excellence.
As anAccount Manager, you will spearhead the growth of Cybermax’s cloud and other business lines. You will serve as a trusted advisor to clients, understanding their business needs and aligning PT Cybermax Indonesia’s cloud, AI, and cybersecurity solutions to support their digital transformation goals.
You will also leadcross-functional collaborationwith technical, marketing, and delivery teams to ensure seamless execution of go-to-market initiatives and client engagements. A key part of your role will be shaping and communicating Cybermax’sunique value propositionhighlighting our integrated approach to AI, cloud, and cybersecurity to differentiate our offerings in a competitive landscape and unlock new growth opportunities.
- Drive new business opportunities for all product lines that carried by Cybermax
- Build and maintain long-term relationships with enterprise and mid-market clients across various industries.
- Lead end-to-end sales cycles from prospecting, solution presentation, to contract negotiation and closure.
- Identify and qualify business leads through networking, referrals, and digital channels.
- Identify upselling and cross-selling opportunities across Cybermax’s product and service portfolio.
- Coordinate with technical, delivery, operations, and finance teams to ensure smooth project execution and service delivery.
- Monitor account performance, service quality, and contract milestones (renewals, upgrades, expansions).
- Handle client inquiries, issues, and escalations professionally, ensuring timely resolution.
- Prepare regular account reviews, reports, and forecasts for management.
- Maintain accurate account information, pipeline, and activity updates.
- Minimum 2 years of experience as an Account Manager, Account Executive, or Client Partner in IT, cloud, or technology services.
- Proven track record in selling cloud solutions,software services, orcybersecurity products.
- Experience leading or managing small sales or account management team.
- Familiarity with solutions such as Microsoft 365, Microsoft Azure, AWS, Huawei, Sangfor, or Odoo ERP is a strong advantage
- Excellent communication, negotiation, and client engagement skills.
- Strong understanding of B2B sales processes and IT procurement practices.
- Ability to work independently while collaborating effectively in a team-oriented environment.
- Background inIT, Engineering, Business, Marketing or related field.
- Experience inSaaS, managed service sales or subscription-based business model.
- Establishednetwork within enterprise IT or procurement circlesin Indonesia.
- Competitive base salary with performance-based incentives.
- Opportunities for training and certification for leading product in the industry
- Career advancement within a fast-growing, innovation-driven tech company.
- Collaborative, supportive, and modern work culture.
We are reborn as a cloud company, with strong roots in business practicality and an outcome-focused culture. Our people have extensive experience in providing enterprise-grade cloud consulting and solutions across the globe. We offer a full range of services from hybrid to full cloud consulting and deployments, customized for your business needs and empowered through our unique IOT and Data analytic solutions.
To enable, optimize and humanize all Enterprises and Corporations with Digital Cloud Adoption focusing on Cloud Productivity, Internet of Things, Analytics and Platform, on-Private, Public and Hybrid Cloud solution architectures.
To be the digital cloud heartbeat of every organization, by optimizing cloud solutions in business processes, through technology enablement with people.
We offer a full range of services from hybrid to full cloud consulting and deployments, customized for your business needs and empowered through our unique IOT and Data analytic solutions. With our extensive expertise in cloud and our passion for innovation, we always provide our customers with the best, optimized solution for their business.
Our stellar team of expert engineers are ready to provide the latest Microsoft stack of productivity and security tools (Office 365, EMS, and Windows 10) to help organizations transform their IT.
With in-depth understanding of cloud, hybrid cloud, and application design we provide expert advice and consulting services to help adopt, migrate, and enable workloads for cloud.
Enable organizations to build, protect, and optimize workloads through Azure SQL services by providing design architectures, database migration, and cost optimization. In addition, we help organizations unlock insights into their data through Power BI.
Our engineers as one of the leading experts in the field of IoT can help your organizations adopt, automate, and improve your business through IoT and intelligent cloud.
With Cybermax Managed Services, we direct your organization to focus on what’s important to the business while we manage and support all the IT operations 24/7.
We are reborn as a cloud company, with strong roots in business practicality and an outcome-focused culture. Our people have extensive experience in providing enterprise-grade cloud consulting and solutions across the globe. We offer a full range of services from hybrid to full cloud consulting and deployments, customized for your business needs and empowered through our unique IOT and Data analytic solutions.
To enable, optimize and humanize all Enterprises and Corporations with Digital Cloud Adoption focusing on Cloud Productivity, Internet of Things, Analytics and Platform, on-Private, Public and Hybrid Cloud solution architectures.
To be the digital cloud heartbeat of every organization, by optimizing cloud solutions in business processes, through technology enablement with people.
We offer a full range of services from hybrid to full cloud consulting and deployments, customized for your business needs and empowered through our unique IOT and Data analytic solutions. With our extensive expertise in cloud and our passion for innovation, we always provide our customers with the best, optimized solution for their business.
Our stellar team of expert engineers are ready to provide the latest Microsoft stack of productivity and security tools (Office 365, EMS, and Windows 10) to help organizations transform their IT.
With in-depth understanding of cloud, hybrid cloud, and application design we provide expert advice and consulting services to help adopt, migrate, and enable workloads for cloud.
Enable organizations to build, protect, and optimize workloads through Azure SQL services by providing design architectures, database migration, and cost optimization. In addition, we help organizations unlock insights into their data through Power BI.
Our engineers as one of the leading experts in the field of IoT can help your organizations adopt, automate, and improve your business through IoT and intelligent cloud.
With Cybermax Managed Services, we direct your organization to focus on what’s important to the business while we manage and support all the IT operations 24/7.
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