Strategic Bank Branch Leader - Drive Growth & Service

Ruangguru For Business

Samarinda

On-site

IDR 180,000,000 - 300,000,000

Full time

5 days ago

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Benefits offered by this job

Competitive salary

Health and retirement benefits

Career advancement opportunities

Ongoing training and development

Job summary

A leading financial institution seeks an experienced Bank Branch Manager to lead its Samarinda branch. You will oversee sales, customer service, operations, and staff management to meet branch objectives and foster community relations, while driving revenue growth and ensuring regulatory compliance.

The role requires a proven leadership track record in retail banking, strong sales acumen, and deep knowledge of banking products.

Qualifications

Bachelor's degree required in a related field.
Minimum of 5 years in retail banking with at least 2 years in a supervisory role.
Proven track record in sales, customer service, and branch operations management.
Strong leadership, communication, and interpersonal skills.
In-depth knowledge of banking products, services, and regulatory requirements.
Ability to analyze financial data and make sound business decisions.

Responsibilities

Lead branch staff to achieve sales targets and deliver outstanding customer service.
Oversee daily branch operations with focus on efficiency and policy compliance.
Develop strategies to grow deposits and loan portfolios.
Build relationships with customers and the local business community.
Ensure compliance with banking regulations and security controls.
Conduct performance reviews and provide coaching to staff.
Monitor branch performance metrics and report results to management.