Strategic Accounts Leader: Growth & Renewals

Superside; Indonesia; Remote; IDR 712,123,909 - 1,068,185,864; Full time

Job summary

Superside is seeking a Senior Account Manager to manage a portfolio of clients, ensuring retention and account growth. You will work closely with Project Managers to maintain account health while delivering high-quality services.

The ideal candidate has over 5 years of experience in account management, strong stakeholder management skills, and adept communication in English. This role offers the opportunity to influence key business outcomes and drive long-term client relationships.

Qualifications

• 5+ years of experience in account management or client services within creative, digital, or professional services.
• Experience managing and retaining client accounts with ownership of renewals.
• Strong stakeholder management skills, with experience working with senior clients.

Responsibilities

• Own the end-to-end relationship for a portfolio of clients, ensuring retention.
• Guide Project Managers to ensure smooth delivery and consistent quality.
• Monitor account health and provide forecasting inputs to senior leadership.

Skills

Account management experience

Stakeholder management

Data analysis

Strong communication skills in English

Job description

Superside is seeking a Senior Account Manager to manage a portfolio of clients, ensuring retention and account growth. You will work closely with Project Managers to maintain account health while delivering high-quality services.

The ideal candidate has over 5 years of experience in account management, strong stakeholder management skills, and adept communication in English. This role offers the opportunity to influence key business outcomes and drive long-term client relationships.