Hybrid Retail Store Lead: Elevate Sales & Service

Geulis.Id; Cirebon; Hybrid; IDR 108,000,000 - 216,000,000; Full time

Benefits offered by this job

Hybrid flexibility

Career advancement

Employee discounts

Training and development programs

Job summary

Geulis.Id is seeking a dedicated Retail Store Supervisor in Tasikmalaya, West Java, to oversee daily operations and lead a team focused on delivering an outstanding customer experience.

You will coach sales associates, manage store standards, and coordinate with management on inventory and performance. The role offers a hybrid model combining in-store leadership with potential remote administrative tasks to support seamless store operations.

Qualifications

• Experience supervising retail staff.
• Strong customer service orientation and communication skills.
• Ability to balance in-store duties with administrative tasks in a hybrid setup.

Responsibilities

• Supervise and coach sales associates with performance feedback.
• Maintain highest standards of customer service consistently.
• Oversee daily store operations including opening and closing.
• Manage inventory, stock replenishment, and organization.
• Assist with visual merchandising to enhance store appearance.
• Handle inquiries, complaints, and returns professionally.
• Drive sales initiatives to meet or exceed targets.
• Ensure store cleanliness, safety, and security.
• Participate in training and develop the team.

Skills

Leadership

Customer service

Communication

POS systems

Team motivation

Education

High school diploma or equivalent

Tools

POS software

Job description

Geulis.Id is seeking a dedicated Retail Store Supervisor in Tasikmalaya, West Java, to oversee daily operations and lead a team focused on delivering an outstanding customer experience.

You will coach sales associates, manage store standards, and coordinate with management on inventory and performance. The role offers a hybrid model combining in-store leadership with potential remote administrative tasks to support seamless store operations.