Store Supervisor (JABODETABEK)

PT Navya Retail Indonesia; Jakarta Utara; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Navya Retail Indonesia mencari Supervisor Penjualan untuk memimpin tim penjualan dan kasir agar mengikuti SOP. Posisi ini mengatur jadwal shift, mengembangkan keterampilan staf, dan mengevaluasi kinerja.

Kandidat akan menguasai pengetahuan produk, menganalisis tren pasar, menyusun laporan penjualan, serta merencanakan promosi. Penempatan di Jabodetabek, bekerja dalam tim, dengan kemampuan bahasa Inggris yang baik.

Qualifications

• Memiliki Diploma (atau setara) di jurusan apa pun.
• Minimal 4 tahun pengalaman sebagai supervisor/toko ritel, khususnya footwear/sportswear jika ada.
• Memahami KPI dan metrik kinerja toko.
• Mampu mengoperasikan MS Office (Excel/Word/PowerPoint).
• Keterampilan komunikasi, analitis, dan kepemimpinan yang baik.
• Mampu berbahasa Inggris dan bekerja dalam tim.

Responsibilities

• Memastikan tim sales assistant dan kasir mengikuti SOP yang ditetapkan.
• Mengatur jadwal shift staf, mengembangkan keterampilan, dan mengevaluasi kinerja.
• Menata display produk sesuai SOP dan menjaga QC produk di toko.
• Memiliki pengetahuan produk dan mampu mengomunikasikannya ke pelanggan.
• Menganalisis tren pasar untuk target pasar serta menghasilkan laporan penjualan.
• Menyusun laporan penjualan dan perencanaan penjualan secara berkala.
• Memastikan promosi dilaksanakan sesuai SOP dan menjaga keamanan store.
• Menjaga kebersihan toko, gudang, dan alat toko agar representatif.

Skills

KPI Metrics

Leadership

Communication

Excel

Word

PowerPoint

MS Office

English language

Team player

Education

Diploma

Tools

Microsoft Office

Job description

Ensuring sales assistant team and cashier to follow SOP

Managing staff shift schedule, developing staff skills, and evaluating staff work performance

Organizing and maintaining product display and products according to SOP

Understand product knowledge and ability to communicate it to customers effectively

Identifying the market trend in our target market

Analyzing sales report, customer traffic, and store promo

Making a sales report and sales planning

Ensuring promotion activities according to SOP

Ensuring the security of the store, staff, and customers

Making sure the store, stockroom, and store equipment is clean and representable

Requirements:

Minimum educational background Diploma degree any major.

Minimum working experiences 4 years in a similar role in retail industry (footwear/sportswear).

Have an understanding about KPI's Metrics.

Able to operate Microsoft Office (Word, Excel, and PowerPoint).

Strong communication, analytical, and leadership skills.

Able to communicate in English.

Able to work well in a team.

Good personality, friendly, honest, discipline, and confidence.

Strong willingness to learn and develop in the retail industry.

Able to work in shift including Saturday, Sunday and holiday.

Willing to be placed in all Jabodetabek area.

Company Overview

PT Navya Retail Indonesia is amongst the top retail companies with extensive consumer brands focusing on two main categories: lifestyle, and sports.

We aim for customer satisfaction through service excellence and encourage our employees to unlock their full potential and creativity. Our goal is to be a notch above the industry standard.

PT Navya Retail Indonesia is amongst the top retail companies with extensive consumer brands focusing on two main categories: lifestyle, and sports.

We aim for customer satisfaction through service excellence and encourage our employees to unlock their full potential and creativity. Our goal is to be a notch above the industry standard.

Additional background questions:

• Berapa gaji bulanan yang kamu inginkan?
• Apakah kamu berpengalaman dalam penjualan?
• Kualifikasi mana yang kamu miliki?
• Berapa tahun pengalaman kerjamu sebagai supervisor toko?
• Berapa tahun pengalaman kerjamu di industri ritel?
• Produk Microsoft Office apa saja di bawah ini yang bisa kamu gunakan?
• Apakah kamu bersedia bekerja di luar jam kerja biasa saat dibutuhkan? (cth. akhir pekan, malam hari, hari libur nasional)