Store Supervisor (Alam Sutera)

PT. ADIDAS INDONESIA; Tangerang; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT. ADIDAS INDONESIA is seeking a Store Supervisor for our adidas store at Jakarta Premium Outlets, Alam Sutera. The role reports to adidas Retail Indonesia and focuses on driving sales, leading a team, and maintaining brand standards.

Responsibilities include supervising daily operations, coaching staff, and ensuring a top-tier shopping experience for customers in Alam Sutra, Tangerang area. Prior supervisory experience in fashion/athletics retail is preferred.

Qualifications

• Minimum 4 years total work experience with at least 1 year as supervisor in a sports/fashion retail environment.
• Advanced selling experience and strong product/retail knowledge.
• Proficiency in Microsoft Office applications and communication in Bahasa Indonesia; English preferred.

Responsibilities

• Monitor and analyze performance data to drive sales and KPI targets in your store area.
• Coordinate team to deliver a leading shopping experience and effective store operations.
• Assume store manager responsibilities in the absence of the Store Manager.
• Supervise team to ensure optimal customer service and stock availability.
• Lead and coach staff to meet brand standards and Visual Merchandising guidelines.

Education

Related University Degree or 3-year Diploma

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

We are hiring a Store Supervisor for our adidas store in Jakarta Premium Outlets, Alam Sutera.

This store is under the direct management of adidas Retail Indonesia.

Purpose/ Mission

Contributes to store profitability by:

Meeting or exceeding sales and KPI targets for a defined area within the store

Coordinating team members to provide a leading shopping experience

Assuming Store Manager responsibilities in the absence of the Store Manager

Accountabilities

Primary Responsibility

Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned store area

Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations

Be a role model for customer service and meeting or exceeding customers’ expectations

Supervise and coordinate the team to ensure all customers receive an optimal service level at all times

Lead your team to meet or exceed customer expectations at all times

Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

Use advanced Category expertise to drive sales and customer loyalty in your assigned area

Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge

Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area

Manage merchandise delivery processing on the same day it arrives

Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis

Execute all applicable loss prevention procedures

Maintain a safe and productive shopping and working environment

Support the recruitment, onboarding and training of store team members

Coach and motivate individuals within your assigned area to maximize their performance

Share best practices to drive the overall store team performance

Complete all applicable training programs and effectively apply the learning on the job

Seek coaching and learning opportunities to continually improve your performance

Professional background/ Experience

Functional: Minimum 4 years total work experience with at least 1 year experience as supervisor, in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and comprehensive product, retail and industry understanding

Intermediate numeracy and literacy and advanced verbal communication skills

Industry: Preferably in apparel/fashion/footwear or FMCG Retail

Exposure: Sports

Education: Related University Degree or 3-year Diploma

Technology: Basic in MS Office Applications; Word, Excel, Power Point; and Outlook

Language skills:Good command in oral and written Bahasa Indonesia; Intermediate English in oral and written preferred

Store location: Alam Sutra, Tangerang

Textiles, Clothing & Accessories 51-100 employees

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives.

Headquartered in Herzogenaurach, Germany, we employ more than 59,200 people across the globe.

Inspired by our heritage, we push the boundaries of culture and human performance. Through sport, we have the power to change lives.

Headquartered in Herzogenaurach, Germany, we employ more than 59,200 people across the globe.

Your application will include the following questions:

• What's your expected monthly basic salary?
• How many years' experience do you have as a store supervisor?
• How much notice are you required to give your current employer?