Store Supervisor

Pengiklan Anonim; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Pengiklan Anonim seeks a Restaurant Supervisor to oversee floor operations (Server & Captain), ensure smooth service from opening to closing, and maintain high guest satisfaction in Medan. You will coordinate daily staffing, brief the team, and monitor service standards to deliver consistent experiences.

Candidates should have formal training in Food & Beverage Management, minimum two years in similar roles, strong communication, and a presentable appearance.

Qualifications

• Formal training in Food & Beverage Management or related field.
• Minimum 2 years of experience in restaurant supervision.
• Strong communication and managerial skills.
• Well groomed, presentable with positive attitude.

Responsibilities

• Oversee floor operations for Server & Captain and manage daily opening/closing tasks.
• Open/close the restaurant, manage service staff, and monitor guest service standards.
• Track food and beverage inventory, place orders, and create daily manning.
• Conduct daily briefings and handle customer complaints as needed.

Skills

Staff management

Customer service

Inventory control

Complaint handling

Education

SMU / Diploma / Bachelor in F&B Management

Hospitality/Tourism/Hotel Mgmt

Equivalent qualification

Job description

Supervises the activity of the restaurant floor for (Server & Captain).

Should be able to open and close the restaurant, manage all service Staff, track food and beverage inventory, ordering supplies, create daily manning.

Should be ready to handle customer complaints as well as perform any other reasonable duty assigned by the Restaurant Manager and should be able to conduct daily briefing.

Job Requirements :

Candidate must possess at least SMU, Diploma, Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism/Hotel Management or equivalent.

At least 2Year(s) of working experience in the related field is required for this position.

Preferably Supervisor/Coordinator specialized in Food/Beverage/Restaurant Service or equivalent.

Minimum 2 years experience as a Restaurant Supervisor.

Highly committed, outgoing, energetic and most importantly, POSITIVE attitude.

Strong managerial and communication skills is a MUST.

Must be a highly committed individual.

Well groomed and Presentable.