Store Operations Leader | Grow Sales & Service Excellence

TRI WIJAYA SARI; Tangerang Selatan; On-site; IDR 78,120,000 - 145,080,000; Full time

Job summary

TRI WIJAYA SARI in Tangerang Selatan seeks an experienced Assistant Store Manager to lead daily store operations, drive sales targets, and uphold service excellence across the team.

You will coach staff, manage stock, supervise cash handling, analyze sales, and ensure SOP compliance while delivering a memorable customer experience. The role requires strong leadership and merchandising knowledge, with a focus on results.

Qualifications

• 3+ years in retail or store operations
• Experience leading a team or supervising staff
• Ability to analyze sales and achieve targets
• Strong knowledge of stock management and merchandising
• Excellent communication and problem-solving skills

Responsibilities

• Lead and supervise all store operations
• Achieve store sales targets
• Develop and evaluate employee performance
• Maintain customer service standards
• Control stock, display, and store cleanliness
• Conduct sales analysis and prepare reports
• Manage cash handling and ensure SOP compliance
• Handle customer complaints and resolve issues
• Apply Service Excellence standards
• Coach the team regularly

Skills

Leadership

Team management

Sales analysis

Stock management

POS systems

Merchandising

Tools

POS systems

Job description

TRI WIJAYA SARI in Tangerang Selatan seeks an experienced Assistant Store Manager to lead daily store operations, drive sales targets, and uphold service excellence across the team.

You will coach staff, manage stock, supervise cash handling, analyze sales, and ensure SOP compliance while delivering a memorable customer experience. The role requires strong leadership and merchandising knowledge, with a focus on results.