Store Lead: Drive Sales, Ops & Team Growth

PT Home Doki Teknologi

Tangerang

On-site

IDR 66,960,000 - 100,440,000

Full time

14 days+

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Job summary

PT Home Doki Teknologi in Tangerang is seeking an experienced Store Operations Lead to manage daily store activities, lead briefings, supervise the team, and drive sales while ensuring inventory accuracy through ERP systems.

Ideal candidates have 1–2 years in retail, strong leadership, and excellent English, with a proven track record in achieving targets. Weekend and holiday shifts are required, focusing on customer service and operational excellence.

Qualifications

1–2 years of experience in retail or store operations.
Fluent in English, both spoken and written.
Experience in leading daily briefings and delegating tasks.
Strong sales mindset with customer service and target achievement skills.
Experience with project sales is a plus.
Strong problem-solving and decision-making skills.
Good understanding of inventory management and store reporting.
Willing to work shifts, weekends, and national holidays.

Responsibilities

Lead daily briefings, coordinate the team, and delegate tasks based on daily targets and priorities.
Lead and monitor end-to-end store operations while ensuring SOPs are followed.
Monitor daily sales performance, assist with customer negotiations, and drive sales targets.
Monitor team performance, provide coaching and feedback, and support development of Store Crew.
Manage stock availability and accuracy across store, warehouse, and displays; oversee ERP-driven inventory operations.