Assistant Store Manager: Lead Premium Retail Team

MatchaTalent; Tangerang; Hybrid; IDR 55,800,000 - 89,280,000; Full time

Benefits offered by this job

Health insurance

Staff discounts on store products

Job summary

MatchaTalent is seeking an Assistant Retail Store Manager to support the management team in their Tangerang location. You will drive sales, ensure excellent customer service, and oversee daily store operations in a hybrid role that collaborates with regional management.

You will train staff, manage inventory, and maintain visual merchandising standards to deliver a positive shopping experience in a busy retail environment.

Qualifications

• Previous experience in a retail leadership or supervisory role.
• Demonstrated ability to support sales targets and operational efficiency.
• Strong interpersonal skills and experience in team motivation.
• Knowledge of retail operations, inventory management, and visual merchandising principles.
• Flexibility to work varied hours, including weekends and holidays.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, including staff supervision and customer service.
• Support the implementation of sales strategies and promotions to achieve store targets.
• Train and mentor new and existing retail staff on product knowledge and customer service standards.
• Help manage inventory levels, ensuring stock accuracy and effective merchandising.
• Ensure compliance with company policies and procedures, maintaining store safety and security.
• Handle customer issues and provide solutions to ensure satisfaction.
• In all aspects of store operations, including sales, customer service, and staff management.
• Supervise and mentor retail associates, providing guidance and support to enhance performance.
• Contribute to achieving store sales targets and driving customer loyalty.

Skills

Retail leadership

Staff management

Customer service

Sales target achievement

Inventory management

Visual merchandising

Team motivation

Job description

MatchaTalent is seeking an Assistant Retail Store Manager to support the management team in their Tangerang location. You will drive sales, ensure excellent customer service, and oversee daily store operations in a hybrid role that collaborates with regional management.

You will train staff, manage inventory, and maintain visual merchandising standards to deliver a positive shopping experience in a busy retail environment.