Store Crew Gresik - Full-Time, Shift & Benefits

Pt Alfamart; Gresik; Remote; IDR 50,220,000 - 83,700,000; Full time

Job summary

Pt Alfamart is seeking a Customer Service Specialist with a strong commitment to customer satisfaction for a role that supports customers in the Semarang area and beyond. The position offers a significant degree of flexibility with a remote work arrangement.

You will be instrumental in resolving customer issues, answering inquiries, and contributing to a positive brand image through professional interactions across multiple channels.

Responsibilities

• Resolve customer issues and answer inquiries across channels.
• Maintain a positive brand image through professional service.
• Support customers in Semarang area and beyond.

Job description

Customer Service Specialist (Remote Option)

Our client is looking for a dedicated Customer Service Specialist to join their expanding team, serving customers in the Semarang area and beyond. This role emphasizes providing outstanding support and ensuring customer satisfaction through various communication channels. While based in the region, this position offers a significant degree of flexibility, with the potential for a fully remote work arrangement. You will be instrumental in resolving customer issues, answering inquiries, and contributing to a positive brand image.

About the Role

Our client is looking for a dedicated Customer Service Specialist to