Store Admin

Pt Suri Nusantara Jaya; Indonesia; On-site; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Competitive salary & incentives

Health & wellness benefits

Comprehensive training & advancement

Generous employee discounts

Supportive dynamic team culture in Pad

Job summary

Pt Suri Nusantara Jaya is seeking a proactive Retail Team Lead to guide store operations and customer service in Padang. You will inspire a team of retail associates to meet sales targets while delivering an exceptional shopping experience.

The role requires strong retail knowledge, excellent interpersonal skills, and a passion for mentoring others, with a focus on maintaining effective store standards across West Sumatra.

Qualifications

• Proven experience in a retail leadership role.

Responsibilities

• Lead and motivate a team of retail associates to achieve sales objectives.
• Provide on-the-floor guidance and coaching to team members regarding customer service and sales techniques.
• Assist in managing store inventory, including receiving, stocking, and conducting cycle counts.
• Ensure adherence to all company policies, procedures, and visual merchandising standards.
• Handle customer escalations and resolve complex issues to ensure customer satisfaction.
• Contribute to creating a positive and energetic store atmosphere.

Skills

Retail leadership

Sales targets

Customer service

Communication

Coaching

Interpersonal skills

Team motivation

Tools

POS systems

Job description

Our client is looking for a proactive and experienced Retail Team Lead to guide their store operations and customer service efforts in Padang . As a Team Lead, you will inspire and direct a team of retail associates, ensuring that sales targets are met and that customers receive an exceptional shopping experience. This role requires a strong understanding of retail dynamics, excellent interpersonal skills, and a passion for mentoring others. You will play a crucial role in fostering a positive and productive work environment within the West Sumatra region.

About the Role

Our client is looking for a proactive and experienced Retail Team Lead to guide their store operations and customer service efforts in Padang . As a Team Lead, you will inspire and direct a team of retail associates, ensuring that sales targets are met and that customers receive an exceptional shopping experience. This role requires a strong understanding of retail dynamics, excellent interpersonal skills, and a passion for mentoring others. You will play a crucial role in fostering a positive and productive work environment within the West Sumatra region.

Key Responsibilities

• Lead and motivate a team of retail associates to achieve individual and store sales objectives.
• Provide on-the-floor guidance and coaching to team members regarding customer service and sales techniques.
• Assist in managing store inventory, including receiving, stocking, and conducting cycle counts.
• Ensure adherence to all company policies, procedures, and visual merchandising standards.
• Handle customer escalations and resolve complex issues to ensure customer satisfaction.
• Contribute to creating a positive and energetic store atmosphere.

Requirements

• Proven experience in a retail leadership or senior associate role.
• Strong sales acumen and a track record of meeting targets.
• Excellent communication, coaching, and interpersonal skills.
• Ability to work effectively in a team environment and motivate others.
• Understanding of retail operations, including POS systems and inventory control.
• Flexibility to work varied shifts, including weekends and holidays, in Padang .

Benefits

• Competitive salary and performance-based incentives.
• Health and wellness benefits.
• Comprehensive training programs and opportunities for advancement.
• Generous employee discounts.
• A supportive and dynamic team culture in Padang .