Branch Manager

Pt Fitalab Utama Karya; Indonesia; On-site; IDR 200,880,000 - 357,120,000; Full time

Job summary

Pt Fitalab Utama Karya in Padang invites applications for a Branch Manager to lead daily operations, drive business development, and deliver outstanding customer service in West Sumatra. You will oversee staff, manage P&L, control costs, and implement local strategies to hit branch targets.

The ideal candidate has a Bachelor's degree in Business Administration or related field, at least 5 years in branch leadership, strong financial acumen, and proven ability to motivate teams and build client

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in branch management or a similar leadership role.
• Proven ability to manage P&L, drive sales, and control costs.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated experience in customer service and relationship management.
• Proficiency in financial reporting and performance analysis.

Responsibilities

• Manage all aspects of branch operations, ensuring efficiency and profitability in Padang.
• Lead, train, and motivate branch staff to achieve individual and team performance goals.
• Develop and implement local marketing and sales initiatives to drive customer acquisition and retention.
• Oversee financial performance, including budgeting, expense control, and revenue generation.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Provide exceptional customer service and resolve customer inquiries and issues effectively.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Education

Bachelor's degree in Business Administration, Finance, or related field

Job description

Our client is looking for a motivated and experienced Branch Manager to lead their branch operations in Padang . This leadership role is responsible for overseeing all daily operations, driving business development, and ensuring exceptional customer service. You will manage staff, control expenses, and implement strategies to achieve branch targets. The ideal candidate possesses strong financial acumen, excellent leadership capabilities, and a commitment to fostering a positive and productive work environment in the heart of West Sumatra .

About the Role

Our client is looking for a motivated and experienced Branch Manager to lead their branch operations in Padang . This leadership role is responsible for overseeing all daily operations, driving business development, and ensuring exceptional customer service. You will manage staff, control expenses, and implement strategies to achieve branch targets. The ideal candidate possesses strong financial acumen, excellent leadership capabilities, and a commitment to fostering a positive and productive work environment in the heart of West Sumatra .

Key Responsibilities

• Manage all aspects of branch operations, ensuring efficiency and profitability in Padang .
• Lead, train, and motivate branch staff to achieve individual and team performance goals.
• Develop and implement local marketing and sales initiatives to drive customer acquisition and retention.
• Oversee financial performance, including budgeting, expense control, and revenue generation.
• Ensure compliance with all company policies, procedures, and regulatory requirements.
• Provide exceptional customer service and resolve customer inquiries and issues effectively.

Requirements

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in branch management or a similar leadership role.
• Proven ability to manage P&L, drive sales, and control costs.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated experience in customer service and relationship management.
• Proficiency in financial reporting and performance analysis.

Benefits

• Competitive annual salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance.
• Retirement savings plan with company matching.
• Opportunities for professional growth and career advancement.
• A supportive and team-oriented work culture in Padang .