Retail Team Lead - Padang Store | Growth & Coaching

Pt Suri Nusantara Jaya; Indonesia; On-site; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Competitive salary & incentives

Health & wellness benefits

Comprehensive training & advancement

Generous employee discounts

Supportive dynamic team culture in Pad

Job summary

Pt Suri Nusantara Jaya is seeking a proactive Retail Team Lead to guide store operations and customer service in Padang. You will inspire a team of retail associates to meet sales targets while delivering an exceptional shopping experience.

The role requires strong retail knowledge, excellent interpersonal skills, and a passion for mentoring others, with a focus on maintaining effective store standards across West Sumatra.

Qualifications

• Proven experience in a retail leadership role.

Responsibilities

• Lead and motivate a team of retail associates to achieve sales objectives.
• Provide on-the-floor guidance and coaching to team members regarding customer service and sales techniques.
• Assist in managing store inventory, including receiving, stocking, and conducting cycle counts.
• Ensure adherence to all company policies, procedures, and visual merchandising standards.
• Handle customer escalations and resolve complex issues to ensure customer satisfaction.
• Contribute to creating a positive and energetic store atmosphere.

Skills

Retail leadership

Sales targets

Customer service

Communication

Coaching

Interpersonal skills

Team motivation

Tools

POS systems

Job description

Pt Suri Nusantara Jaya is seeking a proactive Retail Team Lead to guide store operations and customer service in Padang. You will inspire a team of retail associates to meet sales targets while delivering an exceptional shopping experience.

The role requires strong retail knowledge, excellent interpersonal skills, and a passion for mentoring others, with a focus on maintaining effective store standards across West Sumatra.