Staff IT Support

PT. Quantum Teknologi Kosmetika; Tangerang; Sur place; IDR 66 960 000 - 111 600 000; Plein temps

Résumé du poste

PT. Quantum Teknologi Kosmetika is seeking an IT Support Specialist to manage IT equipment, perform repairs, and support servers, networks, and peripherals across the company.

The candidate should hold a Bachelor's in IT, 1–2 years' relevant experience, and be proficient in Windows/Linux, AD, VMware, routers (Cisco & Mikrotik), firewalls, JSON/XML, PHP/MySQL, and RESTful APIs. Onsite in Tangerang.

Qualifications

• Bachelor's degree in IT or equivalent.
• 1–2 years' relevant experience in IT support.
• Strong knowledge of networks, Windows/Linux servers, AD, and routing.
• Experience with RESTful APIs, JSON/XML, PHP/MySQL, and web tech.
• Familiarity with hosting, CMS, and SEO is a plus.

Responsabilités

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Manage IT equipment and peripherals; handle repairs and maintenance.
• Install and support servers, desktops, laptops, printers, and network gear.
• Understand IP, DDNS, CLOUD, SERVER and CCTV hardware requirements.
• Coordinate with operational teams and users onsite.

Connaissances

Computer Network

Windows Server

Active Directory

Router Cisco

Mikrotik Router

VMware

Windows OS

Linux OS

Firewall

Antivirus

RESTful API

JSON

XML

Laravel/CodeIgniter

PHP

MySQL

HTML

Formation

Bachelor's Degree in Computer Science/Information Technology or equivalent

Outils

VMware

Description du poste

Managing IT Equipment, hardware and all peripheral, such as desktop computer, laptop, modem, printer, photocopy, telephone etc.

Repairs and maintenance with initial installation of Server and Computer, Laptop, and any equipment between printers, monitors, UPS, Fingerprint Hardware, and all tools related to be needed.

Understanding Network Systems (IP), DDNS, CLOUD, SERVER Have extensive knowledge regarding CCTV & other IT hardware.

Have knowledge of how Network setup/installation works.

Able to coordinate with operational teams and users.

Provide first-level technical support to end-users, addressing hardware, software, and network-related issues.

Requirements:

Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.

Having experience 1-2 year relevant to this role.

Proficient in Computer Network, Windows Server, Active Directory, Manager Router Cisco & Mikrotik, VMWare, OS Windows & Linux, Firewall & Antivirus.

Proficient in network, hardware, and software.

Having knowledge in webservice restful API, JSON, XML, Laravel/Codeigniter, PHP, MySQL, DDL/DML, and HTML.

Having experience in domain, hosting, custom CMS, web database, website development, blog, and SEO.