Sr. Sales & Beauty Consultant

PT Satu Estetika Indonesia; Jakarta Selatan; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Stay Beauty Clinic is seeking a proactive sales-focused professional to acquire new patients and drive revenue growth through direct selling, networking, and partnerships. You will also support frontliner and patient consultation activities at the clinic, building a strong prospect base and meeting monthly targets.

The role requires excellent communication, outreach skills, and the ability to convert leads into paying patients while collaborating with clinicians to meet patient needs.

Qualifications

• Minimum education: SMA/SMK; Diploma or Bachelor's degree preferred.
• Minimum 3 years in sales or business development with a track record of hitting targets.
• Experience in beauty, premium F&B, hospitality, healthcare, or related industries is a plus.
• Proven ability to proactively hunt and acquire new customers beyond inbound leads.
• Strong networking skills and comfort with canvassing and field outreach.
• Able to explain treatments and benefits persuasively to prospective clients.

Responsibilities

• Actively acquire new patients through direct selling, networking, and partnerships.
• Conduct canvassing and outreach to communities, companies, gyms, salons, and other networks.
• Build a structured prospect database and follow-up to drive appointments and conversions.
• Convert leads into appointments and maximize attendance and transactions.
• Identify opportunities for upselling and cross-selling when relevant.
• Coordinate with doctors and clinics to ensure patient needs and treatment info is shared.

Skills

Sales & business development

Customer acquisition

Communication & negotiation

Networking & partnerships

Target-driven

Education

Diploma or Bachelor's degree

Tools

WhatsApp

Instagram

TikTok

Job description

This is a sales-driven role focused on acquiring new patients and driving revenue growth for Stay Beauty Clinic through direct selling, networking, community engagement, partnerships, referrals, and other customer acquisition initiatives.

The role requires a proactive and target-oriented individual who is comfortable approaching potential customers, building relationships, generating leads, and converting prospects into paying patients. In addition to sales activities, this role will also support frontliner and patient consultation activities at the clinic.

Key responsibilities

• Actively acquire new patients through direct selling, networking, community engagement, partnerships, referrals, and other customer acquisition initiatives.
• Conduct canvassing and direct outreach to potential communities and partners, including companies, gyms, pilates studios, salons, beauty and lifestyle businesses, apartments, and other relevant networks.
• Build and maintain a structured prospect database and conduct regular follow-up to drive appointments and conversions.
• Convert leads into appointments and actively follow up to maximize appointment attendance and transaction conversion.
• Understand prospective patient needs and recommend suitable treatments, products, or packages.
• Conduct persuasive consultations and clearly communicate the benefits and value of Stay Beauty Clinic's treatments and services.
• Identify and develop opportunities for corporate, community, and strategic partnerships.
• Build relationships with potential partners, communities, KOLs, and other relevant networks to support patient acquisition.
• Execute and support referral, membership, promotional, and other customer acquisition programs.
• Identify opportunities for upselling and cross-selling when relevant.
• Support frontliner activities by welcoming and assisting patients, handling inquiries, and ensuring a positive patient experience.
• Coordinate with doctors and the internal team to ensure patient needs and treatment information are communicated effectively.
• Prepare daily and monthly reports on prospecting activities, leads, appointments, conversion, partnerships, and revenue performance.
• Consistently achieve assigned targets for new patient acquisition, conversion, and revenue.

About you

• Minimum education of SMA/SMK; Diploma or Bachelor's degree is preferred.
• Minimum 3 years of experience in sales, business development, customer acquisition, or other target-driven commercial roles.
• Experience in the beauty, aesthetic clinic, premium F&B, hospitality, insurance, healthcare, lifestyle, or similar industries is preferred.
• Proven experience in actively hunting and acquiring new customers rather than relying solely on inbound or walk-in leads.
• Comfortable conducting direct outreach, canvassing, networking, and approaching potential customers or partners.
• Experience building networks with communities, companies, KOLs, gyms, pilates studios, salons, apartments, or similar channels is a strong advantage.
• Strong communication, persuasion, negotiation, and relationship-building skills.
• Confident in conducting prospecting, follow-up, objection handling, and closing.
• Comfortable working with monthly targets, KPIs, and performance-based evaluations.
• Able to identify customer needs and explain treatments, services, and benefits in a clear, engaging, and persuasive manner.
• Familiar with using WhatsApp, Instagram, TikTok, and other digital or social media channels for prospecting and customer engagement.
• Proactive, resourceful, target-oriented, and comfortable working independently.
• Maintains a professional and polished presentation aligned with Stay Beauty Clinic's premium brand image.
• Willing and able to conduct canvassing and visits to communities, companies, and potential partners.
• English communication skills are a plus.