Spa Operations Supervisor & Guest Services Lead

Royal Progress Hospital; Jawa Barat; Vor Ort; IDR 223.200.000 - 390.600.000; Vollzeit

Zusammenfassung

Marriott Hotels is seeking a Spa Operations Manager to supervise and coordinate activities across spa services, reservations, front desk, and locker rooms. The role focuses on guest and staff satisfaction while achieving the property budget.

Responsibilities include standing in for the Spa Director when needed, ensuring supplies and uniforms, and monitoring budgets and payroll to optimize financial performance. The position requires leadership in a dynamic spa environment.

Qualifikationen

• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

Aufgaben

• Assumes responsibilities of the Spa Director in their absence.
• Ensures employees have proper supplies, equipment and uniforms.
• Comprehends budgets, operating statements and payroll progress to assist in financial management.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness of spa and related areas and equipment.
• Strives to improve service performance and guest satisfaction.

Kenntnisse

Guest services

Spa operations

Budget management

Team supervision

Ausbildung

High school diploma or GED

2 years spa/guest services experience

Jobbeschreibung

Marriott Hotels is seeking a Spa Operations Manager to supervise and coordinate activities across spa services, reservations, front desk, and locker rooms. The role focuses on guest and staff satisfaction while achieving the property budget.

Responsibilities include standing in for the Spa Director when needed, ensuring supplies and uniforms, and monitoring budgets and payroll to optimize financial performance. The position requires leadership in a dynamic spa environment.