iNi ViE in Bali, Indonesia, is looking for a Spa Manager with extensive experience in spa operations and hospitality management. The ideal candidate will have a Bachelor's degree in Hospitality Management and 3–5 years of relevant experience, particularly in multi-unit settings. Key responsibilities include overseeing spa locations, budgeting, and staff training, with a focus on delivering exceptional guest experiences. Strong leadership and compliance knowledge in health and safety regulations are essential.
Qualifications
Minimum 3–5 years of experience in spa operations or hospitality management.
Experience in multi-unit or corporate roles is preferred.
Proven ability to develop and implement SOPs and service standards.
Skills
Leadership
Team management
Spa operations knowledge
Budgeting and cost control
Analytical skills
Communication skills
Education
Bachelor’s degree in Hospitality Management, Spa Management, or related field
Tools
Microsoft Office
Spa management systems/software
Job description
Bachelor’s degree in Hospitality Management, Spa Management, or a related field.
Minimum 3–5 years of experience in spa operations or hospitality management, preferably in a multi-unit or corporate role.
Strong leadership and team management skills with the ability to oversee multiple spa locations.
Excellent knowledge of spa operations, wellness treatments, service standards, and guest experience management.
Proven experience in budgeting, cost control, and revenue optimization.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to develop and implement standard operating procedures (SOPs), policies, and service standards.
Experience in staff training, performance management, and talent development.
Strong understanding of health, safety, hygiene, and compliance regulations related to spa operations.
Proficient in Microsoft Office and spa management systems/software.
Able to work under pressure and manage multiple priorities effectively.