SME Business Development Executive

CBI Credit Bureau Indonesia; Jakarta Selatan; On-site; IDR 60,000,000 - 90,000,000; Full time

Job summary

CBI Credit Bureau Indonesia is seeking a proactive Business Development Executive to drive new client acquisition and grow existing accounts. You will identify opportunities, present solutions, and coordinate with internal teams to ensure a smooth onboarding and service experience.

The role invites fresh graduates and those with 1–2 years in sales or BD, especially in startup environments. English basics and teamwork mindset are valued in our fast-paced setting.

Qualifications

• Fresh graduates are welcome; 1–2 years in Sales/BD preferred.
• Startup or fast-paced experience is a plus.
• Strong communication and interpersonal skills are essential.
• Basic English speaking and writing skills required.
• Able to work independently and collaborate with teams.

Responsibilities

• Drive new client acquisition through prospecting, canvassing, cold outreach, networking, and other BD activities.
• Grow and retain existing accounts by building relationships and identifying upsell opportunities.
• Build relationships with clients, prospects, and stakeholders to establish long-term partnerships.
• Conduct product presentations and sales pitches to potential and existing customers.
• Follow up with prospects throughout the sales cycle from initial contact to closing.
• Achieve monthly and quarterly sales targets and KPIs.
• Understand client needs and recommend relevant products or solutions.
• Prepare sales reports and maintain records of interactions and activities.
• Coordinate with Product, Operations, and other teams for onboarding and service delivery.
• Monitor market trends and identify new business opportunities.

Skills

Communication skills

Interpersonal skills

Target-driven

Proactive

English (basic)

Independent worker

Team collaboration

Job description

Who We Are

PT Credit Bureau Indonesia (“CBI”), as one of the private credit bureaus in Indonesia has been established since 2014 and obtained an operational license from Otoritas Jasa Keuangan (OJK) as Lembaga Pengelola Informasi Perkreditan (LPIP) in 2015. In November 2021, after obtaining approval from OJK, CBI received additional capital from shareholders and appointed a new management team, which aims to provide new and leading-edge services and products. This new identity will also strengthen CBI's position as the "best-in-class, modern and innovative" credit bureau in Indonesia. CBI is a trailblazer in the credit bureau industry, dedicated to fostering a culture of excellence and innovation. We believe in the power of a talented and diverse team to bring cutting-edge solutions to our clients and contribute to the overall success of the financial landscape in Indonesia.

Why Join Us

• Innovative Environment: Continuously investing in cutting-edge technologies, including the powerful realm of artificial intelligence, your role becomes a pivotal part of our journey into the dynamic and evolving landscape of financial services. Being part of our innovative environment is your gateway to an exciting and forward-thinking career
• Impactful Work: We offer more than just a job; we provide an opportunity to play a crucial role in shaping the financial future of individuals and businesses across the nation. As a licensed credit bureau, our commitment to accuracy, reliability, and timeliness sets the stage for impactful work
• Professional Development: We are committed to the growth of our employees. Join a team that encourages continuous learning and offers opportunities for career advancement.
• Collaborative Culture: Work in a collaborative and inclusive environment where your ideas are valued, and teamwork is key to achieving our goals.

Job Overview

We are looking for a Business Development Executive who is hungry, target-oriented, and proactive in driving business growth. In this role, you will be responsible for acquiring new clients, developing and retaining existing accounts, and building strong, long-term client relationships. You will work closely with clients to understand their business needs, identify opportunities, and recommend suitable solutions while working with internal teams to ensure a smooth customer experience.

Job Description

Key Responsibilities

• Drive new client acquisition through active prospecting, canvassing, cold outreach, networking, and other business development activities.
• Grow and retain existing accounts by maintaining strong relationships, understanding client needs, identifying upselling and cross-selling opportunities, and ensuring continued engagement.
• Build and maintain strong relationships with clients, prospects, and key stakeholders to establish long-term partnerships.
• Conduct product presentations, sales pitches, and business discussions with potential and existing customers.
• Follow up consistently with prospects and clients throughout the sales cycle, from initial contact to closing and beyond.
• Achieve monthly and quarterly sales targets and consistently deliver against assigned business development KPIs.
• Understand customer needs and business challenges and recommend relevant products or solutions that create value for clients.
• Prepare sales reports and maintain accurate records of client interactions, sales activities, pipeline progress, and account status.
• Coordinate with internal teams including Product, Operations, and other relevant functions to ensure smooth customer onboarding and service delivery.
• Monitor market trends, competitor activities, and customer needs to identify new business opportunities and support sales strategy.
• Continuously develop product, industry, and sales knowledge to improve effectiveness in client engagement and business development.

Requirements

• Fresh graduates are welcome to apply. Candidates with 1–2 years of experience in Sales, Business Development, Account Management, or a related field are preferred.
• Experience working in a startup or fast-paced environment is preferred, with the ability to adapt quickly to changing priorities and business needs.
• Hungry, ambitious, and target-oriented, with a strong drive to achieve and exceed sales goals.
• Eager to learn and willing to continuously develop sales, business development, and commercial skills.
• Strong communication and interpersonal skills, with the ability to build rapport and maintain relationships with clients.
• Confident in communicating and presenting products or solutions to customers.
• Basic English speaking and writing skills are required.
• Able to work independently while also collaborating effectively with internal teams.
• Proactive, persistent, and resilient, with a willingness to actively prospect, follow up, and close opportunities.
• Comfortable working in a target-driven environment with sales targets and performance-based KPIs.
• Experience in a startup or high-growth company is a plus, particularly for candidates who are comfortable with ambiguity, change, and a fast-paced working environment.
• Mandarin/Chinese language proficiency is a strong advantage.