Service Sales Engineer

ABB; Jakarta Pusat; Hybrid; IDR 400,000,000 - 650,000,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

ABB in Jakarta seeks a Service Sales professional to lead sales of the service portfolio across the installed base, collaborating with the Local Division Manager and ABB service units.

You will build long-term customer relationships, respond promptly to needs, and drive profitable service opportunities within the designated area, supporting Life Cycle Management and cross-selling across ABB’s service offerings.

Qualifications

• 3–5 years of service sales experience in LV & MV switchgear.
• Strong understanding of LV/MV switchgear products and solutions.
• Excellent communication, presentation, and negotiation skills.
• Fluent in English and Bahasa Indonesia.

Responsibilities

• Penetrating into IB, promoting upgrades, retrofits and value-add solutions.
• Understanding the channel strategy, pricing, and sales plan recovery.
• Generating service sales leads and identifying new market opportunities.
• Acting as a marketer/salesperson during campaigns, trade shows, and meetings.

Skills

Sales experience

Negotiation skills

Communication skills

Customer relationship management

English language

Education

Diploma or degree Electrical Engineering

Job description

At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Country Service Sales Manager - Electrification Services

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

Your role and responsibilities

In this role, you will be responsible for sales of products/systems/entire service portfolio in collaboration with the Local Division Manager, utilizes Service effectively to extract information on existing installed base (IB) and record the recommended services regularly. In daily basis, you will generate service sales opportunities and secure profitable sales within the designated area(s) or segments, focus on installed base penetration supporting Life Cycle Management (LCM) and take ownership to sell the entire Service portfolio in collaboration with other ABB service units. You will also build long term customer relationships and benefit customer by immediate response to specific customer needs and issues.

The work model for the role is: #LI-Hybrid

This role is contributing to the Electrification Services in Jakarta.

You will be mainly accountable for:

• Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Qualifications for the role

• Diploma or degree Electrical Engineering is preferable
• You are highly sales driven and hands on service sales experience with at least 3-5 years working in LV & MV Switchgear
• Strong understanding of LV and MV switchgear products and systems.
• Team player & being able to coordinate with the various team function
• Excellent communication, presentation, and negotiation skills You are at ease communicating in English and Bahasa Indonesia

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.