Service & Repair Supervisor — On‑Site Leader (24/7 Support)

PT SEW Eurodrive Indonesia; Jawa Barat; Presencial; IDR 120.000.000 - 180.000.000; Jornada completa

Descripción de la vacante

PT SEW Eurodrive Indonesia is seeking a Service Supervisor to lead in-house and on-site repair teams, ensuring timely execution of maintenance for SEW and non-SEW products.

The role focuses on supervising technicians, coordinating field activities, training staff, and delivering high-quality service reports while upholding SEW standards and safety practices.

This position may require 24-hour service duty and reporting on current activities to the Service Manager.

Responsabilidades

• Perform in-house services and repair work for SEW & non SEW products.
• Perform outdoor services and repair work for SEW & non SEW products, including on-site commissioning, repairs, supervision & training.
• Carry out after office hour service (24 hours service duty) when required.
• Lead a team of service dept. personnel for in house factory & outdoor domestic service activities (technicians, supervisors & engineers).
• Provide service reports upon completion of assessment and repair activities.
• Provide training SEW local and regional service staff.
• Responsible for on time service & repair activities for SEW & non SEW products.
• Responsible for the overall quality service & repair works in accordance to SEW standards and procedures.
• Responsible for all tools and equipment in the workshop, including yearly certification/maintenance.
• Responsible for housekeeping and safety within the workshop service area; enforce PPE.
• Responsible for reporting all current job activities & work activities planning.

Descripción del empleo

PT SEW Eurodrive Indonesia is seeking a Service Supervisor to lead in-house and on-site repair teams, ensuring timely execution of maintenance for SEW and non-SEW products.

The role focuses on supervising technicians, coordinating field activities, training staff, and delivering high-quality service reports while upholding SEW standards and safety practices.

This position may require 24-hour service duty and reporting on current activities to the Service Manager.