Service and Repair Supervisor

PT SEW Eurodrive Indonesia; Jawa Barat; On-site; IDR 120,000,000 - 180,000,000; Full time

Job summary

PT SEW Eurodrive Indonesia is seeking a Service Supervisor to lead in-house and on-site repair teams, ensuring timely execution of maintenance for SEW and non-SEW products.

The role focuses on supervising technicians, coordinating field activities, training staff, and delivering high-quality service reports while upholding SEW standards and safety practices.

This position may require 24-hour service duty and reporting on current activities to the Service Manager.

Responsibilities

• Perform in-house services and repair work for SEW & non SEW products.
• Perform outdoor services and repair work for SEW & non SEW products, including on-site commissioning, repairs, supervision & training.
• Carry out after office hour service (24 hours service duty) when required.
• Lead a team of service dept. personnel for in house factory & outdoor domestic service activities (technicians, supervisors & engineers).
• Provide service reports upon completion of assessment and repair activities.
• Provide training SEW local and regional service staff.
• Responsible for on time service & repair activities for SEW & non SEW products.
• Responsible for the overall quality service & repair works in accordance to SEW standards and procedures.
• Responsible for all tools and equipment in the workshop, including yearly certification/maintenance.
• Responsible for housekeeping and safety within the workshop service area; enforce PPE.
• Responsible for reporting all current job activities & work activities planning.

Job description

• Perform in-house services and repair work for SEW & non SEW products


• Perform outdoor services and repair work for SEW & non SEW products. Such as on-site commissioning, repairs, supervision & training.


• Carry out after office hour service (also known as 24 hours service duty) when required.


• Lead a team of service dept. personnel for in house factory & outdoor domestic service activities. This includes technicians, supervisors & engineers designated by the Service Manager.


• Provide service reports upon completion of assessment and repair activities.


• Provide training SEW local and regional service staff.


• Responsible for on time service & repair activities for SEW & non SEW products.


• Responsible for the overall quality service & repair works in accordance to SEW standards and procedures.


• Responsible for all tools and equipment in the workshop. This includes yearly certification /maintenance of tools & equipment if applicable.


• Responsible for all housekeeping activities & safety matters within the workshop service area. Enforcement of appropriate PPE to be worn at all times.


• Responsible for reporting all current job activities & work activities planning.

As a world leader in drive technology and a pioneer in drive-based automation, SEW-EURODRIVE has established a reputation for quickly solving the most difficult power transmission and motion control challenges. We introduced the gearmotor in 1931. In the 80 years since then, we have been bringing the best in drive technology to our customers.

As a world leader in drive technology and a pioneer in drive-based automation, SEW-EURODRIVE has established a reputation for quickly solving the most difficult power transmission and motion control challenges. We introduced the gearmotor in 1931. In the 80 years since then, we have been bringing the best in drive technology to our customers.