Service Engineer (HP Indigo)

Rieckermann; Jakarta Pusat; On-site; IDR 50,000,000 - 75,000,000; Full time

Job summary

Rieckermann Indonesia is seeking a motivated Service Engineer (HP Indigo) to install, service, and troubleshoot HP Indigo digital printing machines. You will provide maintenance, repair, and support, ensuring excellent customer relationships across a collaborative, international team.

The role requires a Mechanical/Electrical/Mechatronic engineering degree, 2–3 years in digital printing, strong troubleshooting skills, and willingness to travel frequently.

Qualifications

• Bachelor's Degree in Mechanical, Electrical or Mechatronic Engineering.
• 2–3 years' experience with digital printing machines, including graphic, automation or printing in field service/technical support roles.
• Strong mechanical and electrical trouble-shooting skills.
• Excellent interpersonal and communication skills.
• Goal-oriented, dynamic and highly responsible.
• Able to work under pressure and independently.
• Professional appearance and demeanor.
• Proficiency in MS Office applications.
• Excellent written and verbal English skills.
• Willingness to travel frequently, often on short notice.

Responsibilities

• Provide installation, maintenance, repair and support of HP Indigo digital printing machines and solutions for customers.
• Report accurately on operations and services.
• Recommend spare parts to customers.
• Develop and maintain long-term customer relationships.

Skills

Interpersonal skills

Communication skills

MS Office

English proficiency

Education

Bachelor's degree in Mechanical/Electrical/Mechatronic Engineering

Tools

HP Indigo equipment

Job description

We at Rieckermann Indonesia are on an exciting journey of growth and are looking for a motivated Service Engineer (HP Indigo) to help us achieve our vision to become "your first choice industrial solution provider". At Rieckermann, we value your unique skills, talents, and contributions at every stage of your career. Here, you can shape your professional journey and explore our wide industry expertise. Make your impact in a collaborative, international work environment with a long-standing tradition of upholding quality, commitment, and trust.

Key Duties

The Service Engineer (HP Indigo) provides timely and proper technical service support to Rieckermann Indonesia’s customers. This includes installations, maintenance and troubleshooting of HP Indigo digital printing machines.

• Technical Service - Provide installation, maintenance, repair and support of HP Indigo digital printing machines and solutions for customers
• Reporting - Ensure accurate reporting concerning operations and services
• Spare Parts - Recommend spare parts to customers
• Customer Relationship - Develop, establish and maintain long-term, positive relationships with customers

Job Requirements

• Bachelor's Degree of Engineering in Mechanical, Electrical or Mechatronic Engineering
• 2 - 3 Years experience digital printing machine, including graphic, automation or printing in the role of field service engineer or technical support engineer
• Strong mechanical and electrical trouble shooting skills
• Excellent interpersonal and communication skills
• Goal-oriented, dynamic and high sense of responsibility
• Able to work well under pressure and self-reliantly
• Professional appearance and demeanor
• Proficiency in MS Office Applications
• Excellent written and verbal English skills
• Readiness to travel frequently and on short notice